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+ How do i enter the passport details while booking at AloTrip?

Booking

After AloTrip receive your booking and payment, AloTrip will send you an email to request your passport details. Then, we can insert your details into the booking.

+ Can bring a dog on board in Vietjet Air flight?

Checked baggage

No. You are not allowed to bring a dog in Vietjet Air flight
+ I was just wondering what to bring to the airport to check in for flight? Is AloTrip eticket receipt confirmed with the airline?

Web check in

You must bring your passport and AloTrip eticket receipt.
Eticket receipt is confirmed with the airline after you booked via AloTrip. You can check-in online on Airline website or contact to AloTrip for help .


+ Qatar Airline allows to bring a chicken in flight or not?

Checked baggage

Animals are not permitted in the cabin of Qatar Airways flights, with the exception of falcons and service dogs travelling on specific routes.
Animals can be sent by cargo except:
• Primates that are being carried for research purposes
• Animals younger than eight (8) weeks
• Fragile / weak animals
• Female animals with suckling young – carriage will only be permitted on the basis of a veterinary certificate stating that both mother and young are fit to travel
• Cats or dogs which are more than six (6) weeks pregnant - carriage will only be accepted if a veterinary certificate certifies that the animal is fit to travel and there is no risk of birth during the journey
+ What does "46kg for 2 pieces per 1 ticket" mean?

Special orders

With flight to America, each passenger can take 2 pieces of check-in baggage. Each piece not exceeding 23kg
+ How much must pay for over - weight check-in baggage?

Excess baggage

Etihad has different fee levers for each zone in airline's rules. You can track this link https://www.etihad.com/en-vn/before-you-fly/baggage-information/excess/ for more information
+ Cancel ticket and keep refund for the next flight because of obsequies

Refund/Cancellation

Airlines will agree to cancel and keep refund for the next flight if passenger can provide Death certification
+ Baggage in allowance in flight from HCM to Toronro (Canada) of Cathay Pacific

Checked baggage

Passengers can take 2 pieces check-in baggage, each piece not exceeding 23kg
+ Cannot manage my booking on website Vietnam Airlines after booked via agent

Booking

Because you booked your ticket via agent, so you can only check and check-in on the Vietnam Airline website before departure 24 hours. Our supporting team will reply you other additional information.
+ Cabin baggage in allowance of Economique avec restristions ticket

Hand baggage

Normally, to airlines, except Vietjet and Jetstar, cabin baggage in allowance not exceeding 7kg and minium 20kg check-in baggage .

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