HELP CENTER

Yes. Vietnam Airlines applies regulations on hand baggage for all flights and routes as follows: 02 pieces for passengers of Business Class and 01 piece for passengers of Economy Class. Each piece weighs no more than 7kg, and the sum of three dimensions does not exceed 115cm (equal to 56 x 36 x 23 cm or 22 x 14 x 9 inches). If your hand baggage overreaches the quantity, weight and dimensions as mentioned above, the airline shall refuse to carry your baggage as carry-on baggage, and order the baggage to be transported as checked baggage.

According to regulation, Business class passenger can carry 02 pieces, while Economy class passenger can carry 01 piece. Each piece weighs no more than 7kg, and the sum of three dimensions does not exceed 115cm (equal to 56 x 36 x 23 cm or 22 x 14 x 9 inches). If your hand baggage overreaches the quantity, weight and dimensions as mentioned above, Vietnam Airlines shall refuse to carry your baggage as carry-on baggage, and order the baggage to be transported as checked baggage.

According to regulation, Business class passenger can carry 02 pieces, while Economy class passenger can carry 01 piece. Each piece weighs no more than 7kg, and the sum of three dimensions does not exceed 115cm (equal to 56 x 36 x 23 cm or 22 x 14 x 9 inches). If your hand baggage overreaches the quantity, weight and dimensions as mentioned above, VNA shall refuse to carry your baggage as carry-on baggage, and order the baggage to be transported as checked baggage.

According to regulation, Business class passenger can carry 02 pieces. Each piece weighs no more than 7kg, and the sum of three dimensions does not exceed 115cm (equal to 56 x 36 x 23 cm or 22 x 14 x 9 inches). If your hand baggage overreaches the quantity, weight and dimensions as mentioned above, Vietnam Airlines shall refuse to carry your baggage as carry-on baggage, and order the baggage to be transported as checked baggage.

Economy class passenger can carry 01 piece. The hand baggage weighs no more than 7kg, and the sum of three dimensions does not exceed 115cm (equal to 56 x 36 x 23 cm or 22 x 14 x 9 inches). If your hand baggage overreaches the quantity, weight and dimensions as mentioned above, VNA shall refuse to carry your baggage as carry-on baggage, and order the baggage to be transported as checked baggage.

No. If the small backpack is not as packed as hand baggage, Vietnam Airlines will not transport it as a hand baggage. And, passenger must preserve the backpack by himself.

Yes. Passenger may carry the following items on flights of Vietnam Airlines:

- A purse, a wallet or female backpack… which are not packed as hand baggage, unless it will be counted as a hand baggage
- One coat, blanket or scarf
- An umbrella or walking stick (except one with metal-filled sharp pointed end)
- A laptop computer, a small camera or a binoculars
- A moderate number of books and reading instruments
- Food for infants used on aircraft
- Baby’s basket or bassinet
- Foldable trolley/ wheel chair
- A pair of crutches or other prosthetic device for the passenger’s use

Yes. Vietnam Airline accepts passenger for bringing a carrier bag, hand bag, purse, lady’s bag… These things are not as packed as hand baggage; if not, Vietnam Airlines will transport them as a hand baggage. And, passenger must preserve these things by himself.

Yes. Because blanket (jacket or scarf) is the item to use for a particular purpose on the plane, it is not packaged, so it should not be counted as a baggage. However, passenger must preserve the item by himself.

Yes. Passenger can bring a reasonable number of books and reading instrument on flight of VN Airlines apart from free-of-charge baggage. These items will be preserved by passenger.