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To Vietnam Airline, you can not change name on the ticket.
In this case, you have to cancel the ticket and book a new one.
Otherwise, there is 1-2 letters in mistake, you send us your passport's photo to require airline to fix.

You can bring fruit like mango or star fruit in your hand luggage, just except durian, jackfruit. However, you should ensure the total amount for your hand luggage should be maximum 7KG.

If you cancel the ticket, you can receive a refund, which depends on the refund policy of the airline. When you book a new flight ticket, you may pay extra money which depends on the difference between the new fare and the old one.

You can bring a surfboard, a single skateboard or a two-legged snowboard, but please note: Excess baggage fee would be applied to any item with more than one - meter -edge (1000mm, 39in), including wheels, handles and packaging.

Importance: The weight of the surfboard, single skateboard or two-legged snowboard will be included in the total weight of the checked baggage, so please be sure that you buy sufficient checked baggage.

Sure. You can bring batoong to the airplane for your personal purpose.

You can contact to Airline for order or buy at the airport.

The e-ticket confirmation sent by AloTrip is not the boarding pass. On the departure day, you give the e-ticket confirmation to the staff at the check-in counter for exchange the boarding pass.

- For lowcost airlines (Vietjet, Jetstar,...), the ticket price does not include the checked-baggage fee, only hand- baggage.
- For national airlines (Vietnam Airline, Thai Airways,...), for each itinerary, the ticket price may include at least 20-30 kgs of checked-baggage.

No, you can not. You can take them on board as special baggage. You must pay the fee for that.

- For lowcost airlines, you can contact to AloTrip or Airlines to buy excess baggage.
- For national airlines, you can contact to Airlines or buy baggage at the airport. AloTrip is not permitted to add excess baggage in these cases.