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+ When the operation time of Asiana Airways advance seat reservation?

Change

- Domestic Flights in Korea: From 30 days to 48 hours prior to the flight departure.
- International Flights: From 328 days to 48 hours prior to the flight departure.
+ What are additional service benefits for Asiana online reservations?

Booking

- View special discount ticket prices and promotions provided via the website, mobile web and app. Check to see available ticket prices for the date of your choice.
- Online Ticket Discount Benefits
- View the seat assignment and lowest price for flight on date of your choice and plus/minus three days from that date on a single page.
- The ticket can be issued on the website or mobile platform saving you time and you can earn Asiana Airlines miles
- View Reservation online
+ Can I book Asiana tickets via phone?

Booking

Yes. If booking with AloTrip, passengers can contact us easy and quickly right on this site. If booking with Asiana, passengers may take longer time to look for contact number, and then make reservation.
+ How can I book Asiana Airways codeshare flights?

Booking

- If booking with AloTrip, passengers should contact us for more information and instructions.

- If booking with OZ, reservations for codeshare flights can be made at the Asiana Airlines Reservation Center (82-2-2669-8000), website, mobile web and app.
+ How to make seat on OZ Airlines in advance?

Booking

Passengers on Asiana Airlines flights may book a seat advance selection using the advance seat reservation service. Passengers who have completed the advance seat reservation may receive the boarding pass for the seat they have booked.
+ Will my seat reservation be changed without notice by ASIANA?

Booking

- The seat you reserve may be changed without prior notice when required by condition such as airport conditions and flight changes.
- The seat you booked may be cancelled if you do not complete the check-in procedure on the date of departure. (Domestic Flights: 20 Minutes / International Flights: 70 Minutes Prior to Departures)
+ How will I know my Asiana Airlines flights changed?

Change

If booking at AloTrip, passengers will receive email as notification about their flights which are changed. If booking at the official site of Asiana, they will contact passengers to inform.
+ Can a 4-year-old child carry on baggage to the flight?

Hand baggage

For almost airlines, children can carry on hand luggage from 5KG to 7KG maximum. However, for each airline, the checked baggage allowance for children is different.
+ I am flying tomorrow with a baby and an infant. Can I take for free 1 stroller, 1 child carrier and 1 baby car seat?

Flights

Hi,
You should contact directly with the airline so check whether they have available stroller and child carrier or not. In case they do not have, you can bring yours and put these into the checked baggage. For sure, you will receive the baby car seats for free.
+ Can I change date and time in the promo ticket?

Change

With the promo ticket, you can still change the date and time. However, you can contact with the ticket agent or the airline that you booked ticket with, so that you can have the best support.

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