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HELP CENTER
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How does 5J Airways transport other sports equipment not mentioned?
Special baggage
Other sports equipment not mentioned in the list will be accepted as part of checked baggage.
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How many options of Cebu Pacific prepaid baggage can I choose?
Excess baggage
Customers can choose from any of the Prepaid Baggage Options as below:
- Small up to 15kgs
- Standard up to 20kgs
- Large up to 30kgs
- Extra Large up to 40kgs
- Small up to 15kgs
- Standard up to 20kgs
- Large up to 30kgs
- Extra Large up to 40kgs
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Does Cebu Pacific Air have any limitations on baggage weight?
Excess baggage
Yes. The 5J’s limitations on baggage weight applied to different types of aircrafts:
- ATR flights: 20kg max
- Airbus A320/A319/A330: 40kg max
On Caticlan flights, each passenger is allowed to bring a maximum allowable baggage of 10kgs including other flights connecting to Caticlan. For other connecting flights with combination of Airbus and ATR flights, each passenger can bring 20kg max.
- ATR flights: 20kg max
- Airbus A320/A319/A330: 40kg max
On Caticlan flights, each passenger is allowed to bring a maximum allowable baggage of 10kgs including other flights connecting to Caticlan. For other connecting flights with combination of Airbus and ATR flights, each passenger can bring 20kg max.
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Can I pay for Cebu Pacific checked baggage in advance?
Excess baggage
Yes, fees applied to checked baggage on 5J flights are seen as “Prepaid Baggage”. The fees are specified as below:
- Small (15kg/33lb): 200 PHP domestic flights, up to 1,000 PHP international flights
- Standard (20kg/44lb): 320 PHP domestic flights, up to 1,300 PHP international flights
- Large (30kg/66lb): 650 PHP domestic flights, up to 1,900 PHP international flights
- Large Plus (for multiple bags) (40kg/88lb): 1,000 PHP domestic flights, up to 3,000 PHP international flights
- Small (15kg/33lb): 200 PHP domestic flights, up to 1,000 PHP international flights
- Standard (20kg/44lb): 320 PHP domestic flights, up to 1,300 PHP international flights
- Large (30kg/66lb): 650 PHP domestic flights, up to 1,900 PHP international flights
- Large Plus (for multiple bags) (40kg/88lb): 1,000 PHP domestic flights, up to 3,000 PHP international flights
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Can I purchase both Small and Large prepaid baggage of Cebu Pacific Airlines?
Excess baggage
No. Each passenger is allowed to purchase only one pre-paid baggage allowance per booking.
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Can infants buy Cebu Pacific pre-paid baggage?
Excess baggage
All infants younger than two years old will not be offered pre-paid baggage allowance. However, an adult travelling with an infant can bring 01 additional hand bag for the baby, and a baby stroller free of charge.
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Can I upgrade my pre-paid baggage with 5J Airlines?
Excess baggage
Yes. All passengers can upgrade their pre-paid baggage up to 4 hours before estimated time of departure. Passengers can make the upgrade and pay the difference via the official site of Cebu Pacific, contact Call Center at (632)7020-888 (6332) 230-8888 or through the airline’s sales offices.
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How can I avail CEBU Pacific Air pre-paid baggage allowance?
Excess baggage
Passengers can purchase pre-paid baggage allowance of 5J at the time of booking up to 4 hours before estimated time of departure through website of Cebu Pacific, contact the Call Center at (632) 7020-888 or (6332) 230-8888 or through CEB sales offices.
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Will passengers be able to avail of the same rates of CEB pre-paid baggage at the airport?
Excess baggage
- If a passenger cannot purchase any pre-paid baggage allowance at the time of booking, he will have to pay fee for first 15kg with Airport Baggage Fee good.
- Excess Baggage Rate will apply for checked-in piece of baggage in excess of 15kg.
- Excess Baggage Rate will apply for checked-in piece of baggage in excess of 15kg.
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Can I pool my pre-paid baggage allowances of traveling on CEB flight in a group?
Excess baggage
Yes. If everyone in the group is booked under one record locator and they are all present at time of check-in, you can pool your pre-paid baggage allowance.
