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HELP CENTER
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Can I bring baggage of over 30kg on 5J flights operated by ATR aircrafts?
Checked baggage
No. all ATR flights have a maximum baggage allowance of 20kg.
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How much do I pay Cebu Pacific baggage fee for sports equipment?
Special baggage
Sports equipment including skis, golf bags, fishing equipment, hockey, and lacrosse equipment… are seen as Cebu Pacific special baggage. These equipment will be accepted up to Cebu Pacific’s regulations on size and weight. The sport equipment will count as one checked bag/hold bag. Associated fees apply and may be paid as Prepaid Baggage.
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Can passenger stow a personal wheelchair on Cebu Pacific flights?
Special baggage
Passengers can bring 01 personal wheelchair on aircrafts of A330. Passengers will be served on a first-come-first-serve basic upon check-in. In case, passengers cannot bring wheelchair in the cabin, they need to check it in free of charge.
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Do I have to pay fee to 5J at the airport, if having a 17-kg bag, 14-kg scuba gear, buy 15kg Prepaid Baggage allowance and 15kg Sports Equipment product?
Special baggage
Yes. Passengers can pay the Excess Baggage Rate for 01kg that exceeded their total check-in baggage allowance.
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What to do if my weight of sport equipment exceed after paying CEB sports equipment fee?
Special baggage
If passengers exceed the Sports Equipment Fee allowance of 15kg, they will have to pay for excess baggage fee.
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Can I pool Sports Equipment allowance with other passengers when traveling with Cebu Pacific Air?
Special baggage
Yes. You can pool sports equipment with other passenger if both of you are in one booking (one confirmation number). Both of you must check in sports equipment at the same time at the airport.
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Do I have to pay for sport equipment fee if not requesting CEB Prepaid Baggage Allowance?
Special baggage
Yes, passenger can avail Sports Equipment product without purchasing Prepaid Baggage Allowance. Passenger should request up to 4 hours before the flight departure by accessing the official site of Cebu Pacific, contact the Call center at (632) 7020-888 or (6332) 230-8888 or through the sales offices of CEB.
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Which sport items are not transported as checked baggage by CebuPacific?
Special baggage
The following sport equipment are not transported as checked baggage, they are coursed through Cargo Services:
- Canoes
- Kayaks
- Windsurfing Equipment
- Oxygen bottle (for rescue divers) – must be evaluated by Cargo prior to acceptance.
- Canoes
- Kayaks
- Windsurfing Equipment
- Oxygen bottle (for rescue divers) – must be evaluated by Cargo prior to acceptance.
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Which sports items can be transported as Cebu Pacific checked baggage and pay baggage fee in advance?
Special baggage
Only following sports equipment are covered by this fee:
- Bicycles
- Fishing Equipment
- Golf Clubs
- Scuba/Diving Equipment
- Surfboards/Wakeboards
- Bowling balls
- Bicycles
- Fishing Equipment
- Golf Clubs
- Scuba/Diving Equipment
- Surfboards/Wakeboards
- Bowling balls
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What should I do to pack sport equipment to be accepted on flights of CEBU Pacific Air?
Special baggage
- Bicycles: handlebars fixed sideways, pedals removed and tires deflated; they are put in a hard shell container or in a bicycle suitcase for shipping.
- Fishing Equipment: need to be retractable for carriage and packaged in a hard shell container for shipping.
- Golf Clubs: enclosed in a hard shell container for shipping; golf club packed only with a vinyl or canvas cover will be reject.
- Scuba/Diving Equipment: packed in a hard shell container for shipping without scuba tanks. Passengers can bring buoyancy control devices and regulators as hand baggage provided they pass the prescribed dimensions for overhead bins.
- Surfboards/Wakeboards: covered for dents and scratches, less than 11 feet long for Airbus flights, 5 surfboards/ wakeboards max on an Airbus flight.
- Bowling balls: 02 bowling balls and 1 pair of bowling shoes placed securely in a bowling bag.
- Fishing Equipment: need to be retractable for carriage and packaged in a hard shell container for shipping.
- Golf Clubs: enclosed in a hard shell container for shipping; golf club packed only with a vinyl or canvas cover will be reject.
- Scuba/Diving Equipment: packed in a hard shell container for shipping without scuba tanks. Passengers can bring buoyancy control devices and regulators as hand baggage provided they pass the prescribed dimensions for overhead bins.
- Surfboards/Wakeboards: covered for dents and scratches, less than 11 feet long for Airbus flights, 5 surfboards/ wakeboards max on an Airbus flight.
- Bowling balls: 02 bowling balls and 1 pair of bowling shoes placed securely in a bowling bag.
