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HELP CENTER
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Does France Airlines equip Internet on board?
Flights
Not all aircrafts of Air France are faciliated with Internet. Panasonic as a partnership of the airline offer Internet connection in one of Boeing 777-300s. Passengers will be announced by the airline if the Internet is available on their flight via SMS and Air France team during their journey.
With the service on board, passengers can access the Internet via mobile, tablet, and laptop. Internet access via Wi-Fi will be charged €10.95/hour or €19.95/24 hours. Other services will be charged by your mobile operator.
With the service on board, passengers can access the Internet via mobile, tablet, and laptop. Internet access via Wi-Fi will be charged €10.95/hour or €19.95/24 hours. Other services will be charged by your mobile operator.
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What products can I buy on board AirFrance flights?
Flights
In flights of Air France, passengers are provided with many types of duty-free products on board during long-haul flights such as jewelry, cosmetics, electronics, chocolate, sunglasses, leather goods, watches, and perfumes.
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What electrical equipment can I use during flights of France Airways?
Flights
There are some special conditions applied to the use of electrical equipment during flights. These conditions are different and based on types of equipment and phase of flights.
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Can I buy the wine servedon flights of France Air?
Flights
It is a pity that the service is no longer offered. Please accept the apologies.
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What service is provided for Air France La Première class on board?
Flights
During flight of AF, passengers in La Première cabin will be provided with premium services, receive attentiveness from staff at any time, enjoy comfortable seat, cozy bench and other unique featured services.
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How can I pay for Air France services on board?
Flights
Passengers can pay for services on board by cash, foreign currency, credit cards, cheque in euros, or travelers cheque.
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Does Air France provide headphones on board?
Flights
Yes. In all flights of AirFrance, personal headphones are provided to meet the entertaining demands of passengers. They can enjoy a series of films, radio, and television programs.
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Is there any video games on France Airline aircraft?
Flights
Yes. There is a wide range of video games served in all long-haul flights such as chess, solitaire, blackjack and quizzes. Passengers can use the remote control to choose the game on the screen.
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Whether products sold on Air France flights are guaranteed or not?
Flights
It is ensured that all products sold on board have guarantee for one year from the date of purchase. If passengers want to exchange or refund, please contact the duty-free good service.
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In which flights of France Airlines can I watch fimls?
Flights
In almost long-haul flights, passengers can enjoy movies, music channels, games and interesting programs... All of these services will be updated.
