HELP CENTER
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Are newspaper provided on aircraft of France Airways?
Flights
Yes. The national French airline provide passengers with a wide range of French and foreign newspapers, magazines, Air France magazine and Air France Madame publication.Besides, the airline provides press app for some electronic devices such as tablets or smartphones. If passengers do not have a reservation for an Air France flight, they can still free download Air France Magazine and Air France Madame publications at any time.
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Is it possible for me to bring my MP3 player on AF aircraft?
Flights
Yes. Passengers are allowed to bring MP3 players in their cabin baggage. However, these MP3 players must be turned off during the time of takeoff or landing.
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Can I bring e-cigarettes in the cabin of AIRFRANCE flights?
Flights
Yes. Passengers can bring e-cigarettes in hand baggage. Yet, they are not allowed to bring e-cigarettes and replacement batteries in checked baggage. And, passengers are prohibited to use e-cigarettes during flight as the vapor emitted by the device may cause cabin smoke detectors.
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Are there newspapers and magazines available on tablets during AF flights?
Flights
If passengers use AF press app for tablets, they can download some newspapers and magazines from Air France digital media free. These newspapers and magazines are available from 24 hours before, during, and after flight.
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Does France Airlines allow to bring mobile telephone on board?
Flights
Yes. Passengers can bring mobile phone on board, but they are not allowed to use. Yet, in classes of Business and La Première, passengers can use Satcom telephone, as well as seats on A380.
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What is the minimum time to make a transit at Paris-Charles de Gaulle?
Flights
If passengers have to take a transit at Paris Charles de Gaulle, Air France will support passengers with information and assistance to enjoy the rest of their trip.
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In which cabins does Air France provide A la Carte Menu?
Flights
Passengers in Economy and Premium Economy classes on certain long-haul flights will be served A la Carte Menu. For Business and La Première, passengers can order exclusive meal to enjoy wonderfil gourmet experience on board.
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What services can Air France Business class enjoy on board?
Flights
On long-haul flights, Business class can be providedhigh-quality services with pleasure and simplicity such as new passenger spaces, seats unfolding into beds, refined meals, and various in-flight courtesies.
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What does AirFrance provide for Premium Economy passeners?
Flights
In all long-haul flights, Air France provides passengers with high-quality meals and a wide range of drink. Passengers will have a chance to enjoy French and international cusines, along with delicious cocktails, coffee... Depending on flight´s duration, departure and arrival time, passengers will also receive breakfast or a snack.
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What services are provided by AF Airlines to passengers of Economy class?
Flights
Passengers of Economy class will receive the comfort and efficiency of Air France with a variety of drink and meal which are suitable to flight duraton, departure time, and other extensive range of entertainment on international flights. Also, the best rate will be given to passengers.