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HELP CENTER
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Is it possible to modify AirFrance Airlines flight online?
Change
Yes. If booking at the official site of Air France, passengers can modify in the "Review / modify your reservations" section. Customers also can cancel flight, receive refund in accordance wtih fare rules.
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Can I change the name on my France Airways ticket?
Change
No. Passenger’s name is not allowed to change. If there is any mistake, please contact the airline or the booking agent for more details. If booking with AloTrip, please contact us:
- Email: [email protected]
- Hotline: 01276.687.977
- Email: [email protected]
- Hotline: 01276.687.977
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Will all Air France tickets be modified?
Change
No. Tickets can be modified or not depending the fare condition of those tickets. Customers can know the condition in the confirmationemail. Tickets can be modified with the following things:
- dates, flight schedule and travel itinerary,
- travel class,
- information required to enter the destination,
- telephone number or e-mail adresse,
- seating preferences,
- practical information for your trip.
- dates, flight schedule and travel itinerary,
- travel class,
- information required to enter the destination,
- telephone number or e-mail adresse,
- seating preferences,
- practical information for your trip.
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Can I modify my personal data on my AIRFRANCE ticket?
Change
Yes. Passengers can modify their personal information in the "View / modify your reservations" section if booking at the website of Air France, or contact the travel agent if book there.
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Can I change my France Airline flight if I booked with a travel agency?
Change
Yes. Whether booking flights with Air France or a travel agent, you only can change flight if changes are mentioned in the fare conditions of ticket. If your ticket is changeable, go to the "Review/modify your reservations" section on the website of Air France.
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Are Air France service fees refundable?
Refund/Cancellation
No. All service fees of Air France are not refundable.
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Will Air France flights be cancelled online?
Refund/Cancellation
If booking with Air France, all changes and cancellation of flights must be made in the the "Review / modify your reservations" section. Changes and cancellation are subject to the fare conditions of ticket.
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How can I make Air France ticket cancellation?
Refund/Cancellation
Passengers only can cancel their tickets if its fare condition mentions that the ticket can be cancelled. Please note that if you have already checked in online, you must first cancel your check-in before modifying your flight.
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Can I get Air France refund of extra baggage allowance fee if flight is cancelled?
Refund/Cancellation
No. If passengers pay for additional baggage allowance, the charge is non-refundable.
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How is the France Airlines online refund system handle my request?
Refund/Cancellation
The refund of ticket will be credited to passenger’s debit or credit card account which was used to purchase ticket previously. Customers can be reimbursed by bank transfer when submitting a form with information of your account.
