trustpilot

HELP CENTER

+ Who can I call someone when I do not want to receive email about flights from Delta Air?

Flights

Delta Air Lines will call passenger if his flight has been canceled, and if he as a SkyMiles members subscribing for notification from Deltacan receive a voice message.
+ What should I do if forgetting selected notification from Delta Airlines?

Flights

When choosing notification, passenger is provided with a confirmation number. With the number, passenger will go to “Your Notifications” and enter it, and then passenger can see his selected ones. Passenger cannot review his notification if he does not have number of confirmation. For passenger as a SkyMiles member, he can log into his profile with member’s number and password.
+ Why did I receive “test message” link from Delta in the notification?

Flights

Delta Air Lines provides a test message link which help passenger to assure that his notifications are sent successfully to the same email. Passenger often sends test message to the email immediately after the link has been selected.
+ Why I have not received any response from Delta Airlines after sending a test email?

Flights

In this case, passenger should re-enter his information at One-time Notifications and send another test message to verify that the email address is correct. If passenger has not received anything, please contact the airline to get more support.
+ Why Delta Air Lines change product offerings in flights?

Flights

Delta always wants to provide passengers greater comfort and continued productivity. In addition, the airline want to provide passengers with more choices, and for passengers to find the one that best fits their travel needs.
+ What are good points of new Delta One compared wtih Business Elite?

Flights

Like Business Elite, Delta One has been invested significantly by Delta Air Lines to serve customer the best experience and the utmost luxury for long-haul flights with chef-curated menus and flat-bed seats.
+ Is there any difference in Delta Comfort+ and Economy Comfort in Delta Air Lines flights?

Flights

No. There is no difference inDelta Comfort+ and Economy Comfort. Both of them are new classes of comfort with modern amenities, complimentary drinks, and premium snacks on long-haul flights, also extra legroom.
+ How can I purchase a Delta Comfort+ seat?

Flights

It is quite easy. Passengers can buy a Delta Comfort+ seat when booking, after booking, and after ticketing. Passengers can buy with Delta’s ticketing channels and travel agents.
+ Is it ok if I book a Delta Air Lines Economy Comfort seat before August 1, 2015 for flights on/after this day?

Flights

All Economy Comfort bought through July 31, 2015 for flights August 1, 2015 and beyond will continue to be valid towards the Delta Comfort+TM product.
+ Is it possible to use existing credits or miles to upgrade my Delta Air Comfort+?

Flights

No. All miles and ecredits, even residual ticket are not used for upgrading Delta Comfort+.

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