HELP CENTER

Delta Air Lines does not supply Complimentary Upgrades to Delta One.

Yes, Medallion members may select a complimentary Preferred Seat in the Main Cabin (when available), such as bulkhead, aisle and window seats toward the front of the plane, and emergency exit row seats.

Yes. If passengers book Delta Comfort+ via a Delta channel, they can earn Medallion Qualification Dollars (MQDs). Yet, if they use Complimentary Upgrades to Delta Comfort+, MQDs will not be earned.

No. A Basic Economy fare will help passengers to enjoy Delta’s higher standards for economy class in the Main Cabin. It supplies Wi-Fi and complimentary in-flight entertainment, snacks, and more.

Yes, you can. Then, you can leave the checked baggage in the check-in counter at the airport.

Normally, major airlines often receive more reservations for flights than its available seats. It is also known as overbooking. In this situation, there is a number of passengers are expected to be “no-shows”. They do not cancel their reservation, but change their travel. To avoid this situation, the airline industry monitors no-show trends and books reservations to meet the expected passenger number.

In this situation, the airline will ask a number of passengers whether they want to give up their seats and change for later flights or not. If agree, these passengers will receive Delta Dollars transporation e credits. These credits can be used to buy another tickets to their wishing destination or other travel-related services.

If there are no passengers agreeing to giving up their seats, Delta has to rebook one or more passengers on another flight randomly. These passsengers who are rejected to get on board will be noticed. These passengers will receive compensation from Delta, and Delta will rebook the next available flights to their ticketed destination. If there are no avaible Delta flights, passengers will be provided with flights of other airline with a ticketing agreement.

Delta Dollars are transportation eCredits. Delta use them to compensate passengers who have given up their seats on oversold flights. Delta Dollars are applied to the voucher numer begins with 006066.If the airfare is less than the value of the voucher, any remaining value will be credited to a new Delta Dollar voucher in the name of the original recipient.

To announce passengers about an overbooked flight, Delta will provide a service informed by the airline’s reservations representatives and customer service agents on request of passengers.