HELP CENTER

United will accept one set of antlers or animal horns per ticketed customer. It costs a $150 service charge (each way) per item for travel between the U.S., Canada, Puerto Rico and the U.S. Virgin Islands and a $200 service charge for all other routes.

Conditions:
• Aircraft size and load conditions permit
• Antlers must be as free of residue as possible
• They must be wrapped and antler tips must be properly protected
• Total dimensions must not exceed 120 inches (305cm). However on United Express flights, the sizes cannot exceed 98 inches (248 cm).

United Airlines will accept packages containing 5.5 pounds (2.5 kg) or less of dry ice as carry-on baggage or checked baggage. The container or package must be ventilated to permit the release of carbon dioxide gas.

Alcoholic beverages in retail packaging may be carried as checked baggage.
For alcoholic beverages less than 24 percent alcohol by volume (including most wines and beers) there are no restrictions on the amount that may be accepted in checked baggage or purchased after completing security screening at the checkpoint (duty free).

For alcoholic beverages between 24 and 70 percent alcohol by volume there is a limit of five liters (1.3 gallons) per customer. The beverages may be accepted in checked baggage, or that may be purchased after completing security screening at the checkpoint (duty free). Packaging must be in receptacles smaller than 5 liters. Alcoholic beverages consisting of more than 70 percent alcohol by volume will not be accepted.

All alcoholic beverages must be packed carefully to prevent breakage. United will not take responsibilty for breakage or spillage of alcoholic beverages.

Up to 100 ml of an alcoholic beverage may be taken through the security checkpoint and carried in a plastic zip-top bag.

If you are flying to the U.S. and have a connecting flight, even duty free liquids that meet U.S. requirements will not be permitted through U.S. security checkpoints. If you have a connecting flight, liquid duty free purchases must be placed in your checked baggage.

Depending on their size, musical instruments can be carried on board, handled as checked baggage, or carried as cabin-seat baggage.

As carry-on baggage: a passenger can bring an instrument with hand baggage, including violin, guitar or other small musical instrument onboard the aircraft if the instrument is stowed in the overhead bin or under the seat in front of the passenger. Musical instruments must be in hard-shell cases.

As checked baggage: An instrument should be packed in a hard-shell case to keep it protected during normal handling. Excess checked baggage service charges may apply if the customer checked ore than two items. Oversize baggage fee applies to musical instruments that measure 63 - 115 inches. Overweight baggage fee applies to musical instruments that are over 50lbs, but musical instruments weighing up to 165lbs will be accepted. Passebgers should loosen the strings of instruments to avoid damage caused by expansion and contraction, which can result from temperature variations during flight.

As cabin-seat baggage: music instrument will be transported as cabin-seat baggage if it is fragile or bulky to be transported as checked baggage.

United Airlines will accept seafood as checked baggage if the following condition is met:
- Seafood will be accepted only if it is wrapped in a sealed protective material and packed in a leak-proof container.
- Seafood will not be accepted if packed in wet ice or if packed in a Styrofoam container.
- If seafood container overweighs and oversizes, they will be charged as excess baggage.

Customers may carry the following infant and child articles on board, in addition to the maximum carry-on baggage allowance: diaper bag and government-approved child seat (infant carrying seat or car seat). United accepts one stroller and one car seat as checked baggage allowance for each child traveling on the flight. United is not liable for damage to strollers.

United accepts one item of archery equipment per customer as checked baggage. An item of archery equipment consists of:

- One bow case containing bows
- One quiver with arrows
- Maintenance kit of sufficient strength to protect items from accidental damage.

They may be subject to charges if exceeding weight and sizes. United is not liable for damage to archery equipment that is not contained in a hard-sided case.

Yes. A passenger can bring one bag of baseball equipment as checked baggage. Baseball bats are not permitted in carry-on baggage. Checked bag service charges may apply.

United will transport bicycles packed in one case as checked baggage. If the bicycle(s) are packed in a container that is over 50 pounds (23 kg) and/or 62 (158 cm) total sizes, a $150 USD/CAD service charge applies each way for routes between the U.S., Canada, Puerto Rico and the U.S. Virgin Islands, and a $200 USD/CAD service charge applies each way for other flights. If the baggage is less than 50 pounds (23 kg) and 62 (158 cm) total sizes, there is no bicycle service charge, but the first or second checked bag service charges may apply.

The following are bicycle restrictions:
- Handlebars must be fixed sideways and pedals removed, or
- All loose items must be enclosed in plastic foam or similar protective material, or
- Bicycle should be transported in a sealed box.

United is not liable for damage to bicycles that do not follow the packing instruction.

United accepts one boogie/skim/speed board, or one board bag containing up to two boards per customer as checked baggage. United will charge baggage fees if the board exceeds the weight and sizes.