Guide
Tour
Cruise
Flight
Visa
Hotel
Car
Shop
Ads
HELP CENTER
+
Can I get my reserved seat when PAL check-in online?
Web check in
Yes. You can pre-select your specific seat reservation or request when check-in for the flight online.
+
Is it possible to change my seat after I already checked PAL Airlines in online and printed my boarding pass?
Web check in
Yes. You need access web check-in home page and retrieve your valid booking. Click on the 'Select/Change Seat’ button and then please select any available seat. You need to have to reprint your boarding pass reflecting your new seat assignment.
+
When can I check-in online Philippine Airlines for return flight or connecting flight online?
Check In
You can check-in your return flight within 16 hours or connecting flight 14 hours from the outbound flight.
+
Can I check-in online for PAL flights of passengers traveling with me?
Check In
Yes. You can check-in for them if you have the same booking record with them.
In case group bookings, you can only check-in online5 passengers or less with different surnames. If there are more 5 passengers, you can only check-in passengers with the same surname in a single transaction. You need to have to repeat the process for every surname on the record.
In case group bookings, you can only check-in online5 passengers or less with different surnames. If there are more 5 passengers, you can only check-in passengers with the same surname in a single transaction. You need to have to repeat the process for every surname on the record.
+
How to check-in Philippine Airlines for an infant?
Check In
It is simple and the infant will be checked-in together with the adult passenger.
+
Can I reprint my boarding pass on web check-in with Philippine Air Lines?
Check In
Yes. If you lost or damage boarding pass for some reasons, you can go to web check-in home page and then retrieve your booking anytime up to 2 hours prior to scheduled flight departure time.
+
When do I need to check in with PAL Airline at the airport?
Check In
Passengers who have baggage or without baggage for check-in must be presented at the Web Check-In Baggage Drop / Document Verification Counter 45 minutes prior to the scheduled departure flight time.
+
What happens if I arrive in the PAL check-in counter late or boarding gate not on time?
Check In
Philippine Airlines has the right to refuse to transport passengers for failure when arriving at the Web Check-in Baggage Drop / Document Verification Counter late or boarding gate not on time.
+
When can I check in for my PAL Airways flight at the airport?
Check In
You will be required to check-in at least two hours prior to the scheduled departure time for domestic flights and at least three hours prior to the departure time for international flights. Check in counters will close 45 minutes prior to scheduled flight departure time. If you check in late, you may not be accepted for the flight even if you are holding a confirmed booking.
+
What is minimum connecting time of Philippine Airline?
Check In
Minimum Connecting time is total transfer time between airlines including Philippine Airlines and airport authorities that is considered as sufficient or suitable for a passenger to connect between a departing flight and an arriving flight.
