Guide
Tour
Cruise
Flight
Visa
Hotel
Car
Shop
Ads
HELP CENTER
+
How far in advance does a passenger need to schedule a delivery with UA Airlines?
Checked baggage
Deliveries must be scheduled at least 1 hour prior to your scheduled flight departure time.
+
How do I know if my order has been placed correctly by United Airways?
Checked baggage
Once your order has been placed, an email confirming your order will be sent to the email address that was provided. You will also be given a confirmation number once you place your order.
+
What is Telephone Garuda Indonesia check-in service?
Check In
Garuda Indonesia Telephone Check-in is a convenient pre-journey check-in service offered to passengers of Garuda Indonesia via a telephone call.
+
What are the benefits of Telephone Check-in Garuda Indonesia Airlines?
Check In
Passengers of Garuda Indonesia will enjoy the benefits as follows:
1. Select preferred seats at this earlier stage/period.
2. Enjoy more convenient activities, including reservation, payment and concurrent check-in via the 24-hour Call Center of Garuda Indonesia rather than going directly to a sales office of Garuda Indonesia.
1. Select preferred seats at this earlier stage/period.
2. Enjoy more convenient activities, including reservation, payment and concurrent check-in via the 24-hour Call Center of Garuda Indonesia rather than going directly to a sales office of Garuda Indonesia.
+
Who is eligible for using GA Airlines telephone check-in service?
Check In
Any passenger of Garuda Indonesia with certain confirmed reservation who meets the following conditions:
- Direct departure flight (point to point)
- International flights: Jakarta-Singapore (only available for Business Class passenger).
- Domestic flights: From Jakarta to all domestic routes under the following conditions: Business Class passenger, and Economy Class passenger using online payment option.
- Direct departure flight (point to point)
- International flights: Jakarta-Singapore (only available for Business Class passenger).
- Domestic flights: From Jakarta to all domestic routes under the following conditions: Business Class passenger, and Economy Class passenger using online payment option.
+
Why only Garuda Indonesia economy class passengers who made payment online can use telephone check-in?
Check In
Since the service is in the development stage, so it is limited for classes and passengers, but this service will be expanded to all passengers with all classes under certain terms and conditions in coming time.
+
How many people can I use telephone check in Garuda Indonesia for per group?
Check In
When you are traveling in a group and the group you use telephone check-in is not over9 passengers.
+
If I have a connecting flight, can I use GA Airline telephone check-in service?
Check In
Currently, it’s not possible since telephone check-in is only available for direct flights (point to point) with no connection.
+
After I already checked-in telephone for GA flights successfully, must I still report to check-in counter at the airport?
Check In
Yes, all passengers must still report to the airport check-in counter to receive their boarding pass.
+
How much time must I present before my Garuda Indonesia Airways flight if I do check in by telephone?
Check In
Every passenger using telephone check-in must report to the airport check-in counter no later than 45 minutes prior to scheduled departure time or your check-in will be auto-cancelled (offload DCS).
