HELP CENTER

Chemical Agent Monitoring Equipment is brought as Carry-on Baggage or Checked Baggage with concrete Requirements as follows:
- carried by staff members of the Organization for the Prohibition of Chemical Weapons on official travel
- To request an airline approval, email [email protected].

Dry Shipper- Insulated Packaging Containing Refrigerated Liquid Nitrogen is brought as Carry-on Baggage or Checked Baggage and note that Dry shippers containing dangerous goods are not permitted to transport.

Not need to ask Airline Approval, there is possible to bring as carry-on baggage, not checked baggage. The use of e-cigarettes is not permitted on board an aircraft.

Devices and battery numbers are limited to personnel use amounts.

Lithium Ion Batteries (rechargeable) - under 101Wh in Equipment
These batteries are always used in small electronic equipment/devices eg, mobile phones, laptops, tablets, game consoles, power tools, model aircraft, CPAP, Oxygen Concentrators etc. We are brought as carry-on or checked baggage with concrete requirements as follows:

- equipment containing batteries must have the ON/OFF switch protected to prevent accidental activation when packed in checked baggage
- all spare batteries must travel as carry-on baggage only

Important note:
Devices containing lithium ion batteries over 160Wh are not permitted as checked baggage or hand baggage and must be carried as freight.
NOTE: Watt hours (Wh) are determined by multiplying the voltage (V) by the amp hours (Ah). ie. 12V x 5Ah = 60Wh
To request an airline approval, email [email protected].

Lithium Ion Batteries (rechargeable) - 101Wh-160Wh in Equipment
These batteries are usually for commercial cameras, commercial remote control aircraft etc. These batteries are brought as carry-on or checked baggage with concrete requirements as follows:

- equipment containing batteries must have the ON/OFF switch protected to prevent accidental activation when packed in checked baggage
- no more than two spare batteries with the terminals protected are permitted in carry-on baggage only

Important note:
Devices containing lithium ion batteries over 160Wh are not allowed as passenger baggage and must be transported as freight.
Watt hours (Wh) are determined by multiplying the voltage (V) by the amp hours (Ah). ie. 12V x 5Ah = 60Wh.
To request an airline approval, email [email protected].

Lithium Metal Batteries in Equipment (non-rechargeable) - under 2gm of lithium metal per device
These batteries are always for hearing aids etc. We are brought as carry-on or checked baggage with concrete requirements as follows:

- equipment containing batteries must have the ON/OFF switch protected to prevent accidental activation when packed in checked baggage
- all spare batteries must travel as carry-on baggage only

Important note:
Devices containing lithium metal batteries with a whole lithium metal content over 2g are not allowed as baggage of passenger and must be transported as freight.
Non-Spillable Batteries in Equipment.

Non-Spillable Batteries in Equipment - maximum 12V and 100Wh
These batteries are commonly called sealed lead acid, gel cell, dry cell.
- Equipment containing batteries must have the ON/OFF switch protected to prevent accidental activation when packed in checked baggage
- No more than two spare batteries with the terminals protected are permitted in carry-on baggage only.

EPIRBs and Personal Locator Beacons are brought as carry-on or checked baggage. No Operator (airline) approval is required for the following:
- lithium ion batteries under 101Wh;
- lithium metal batteries with a lithium metal content less than 2g; or
- Non-spillable batteries under 12V and 101Wh.
NOTE: Watt hours (Wh) are determined by multiplying the voltage (V) by the amp hours (Ah). ie. V x Ah = Wh
Important note: All equipment must be packed to prevent accidental activation.

Fuel Cell Systems and Spare Fuel Cartridges in Portable Electronic Devicesarebrought as carry-on or checked baggage. Requirement is up to 200ml of fuel or 200g for solid fuel or 120ml liquefied gas

Important note:
Only two spares are permitted per passenger in carry-on baggage and for information, please email [email protected]

They are brought as carry-on or checked baggage and requirements are:
- one permitted per passenger
- with the safety securely fitted over the heating element
- no spare gas canisters are permitted
Important note: These hair curlers must not be used on board the aircraft at any time.

1, Lithium Ion Battery for a Collapsible Mobility Aid is brought as carry-on baggage. A mobility aid that is specifically designed to allow its battery (ies) to be removed by the user.
Some requirements as follows:
- The battery must be removed from the aid
- The battery terminals must be protected eg.For example, taping over the exposed terminals
- The battery must be protected from damage. For example, individually carried in a protective pouch
- Make a request for an airline approval, please email to: [email protected].

2, Lithium Ion Battery Enclosed in a Mobility Aid is carried as Checked Baggage with some Requirements:
- The battery must remain securely attached to the aid
- The battery terminals must be protected eg. In a container etc.
- The ON/OFF switch must be in the OFF position
- To request an airline approval, email [email protected].

3, Non-Spillable Battery for a Collapsible Mobility Aid is
Non-spillable batteries can also be known as dry cell, gel cell and sealed lead acid. We are carried as Checked Baggage with some requirements:
- The battery must be removed from the aid and packed in a strong rigid container
- The battery terminals must be protected eg. taping over the exposed terminals
- To make a request for an airline approval, please email to [email protected]

4, Non-Spillable Battery Enclosed in a Mobility Aid
Non-spillable batteries can also be known as dry cell, gel cell and sealed lead acid.We are carried as Checked Baggage with some requirements:
- The battery must remain attached to the aid
- The battery terminals have to be protected from short circuit, for example in a container or etc.
- The ON/OFF switch must be in the OFF position
- To make a request for an airline approval, please email to [email protected].

Carriage of air cylinders or portable oxygen is only allowed for medical using purpose and is brought as carry-on baggage with some requirements:
- Only BOC, Air Liquid and SupaGas cylinders are accepted
- Each cylinder does not exceed 5kg (typically size 'C' cylinders)
- have the valve/regulator fully protected

Important note:
All medical oxygen cylinders have to travel in carry-on(hand) baggage only.
To make a request for an airline approval, please email to [email protected].

Liquids, Powders and Gels are transported as Checked Baggage or carry –on baggage with some requirements:
- All liquids, powders and gels must be carefully identifiable, for example, retail packaging; and so on.
- No more than 5L or 5kg is permitted (except where the 100ml/100m limit applies.