HELP CENTER

You leave or not, this depends on the nationality in your passport and on the length of your stop in Dubai. You remember that most travelers from nationalities are required visas to enter Dubai, and these regulations frequently change, so if you want to leave the airport while making a transit through Dubai, please check your visa requirements with your local UAE embassy before you depart for your trip. Travelers of certain nationalities may obtain visas at the airport upon arrival. Please check the UAE Visas page.

For whom want to stay at the Dubai International Airport Hotel while having a transit via Dubai, bookings can be directly made through email ([email protected]), or you may inquire into Dubai Stopovers packages service of Emirates for those want to have the most of their time in transit flights.

Emirates is offering a Baggage Delivery service for passengers arriving at Dubai International Airport. Baggage is possible to be delivered anywhere within the UAE and service fares vary on according to the final baggage delivery point within the UAE.

You can reserve the Baggage Delivery service upon arrival at Emirates Terminal 3 in Dubai Airport. After you pass through Immigration, look out for Emirates Staff at the Baggage Reclaim area so that they will assist you.

No, if your bags are kept by UAE Customs at the airport because they contain banned items from the UAE, you will have to collect your bags in a personal way.

Electronic tickets of Emirates allow you to reserve flights more conveniently over the internet. After you already completed the online transaction to buy your tickets, you will be shown a confirmation ticket and sent you a confirmation email, both containing your personal information and flight details and a unique reference number. All you need do is print it out either one of these and show it along with your passport at the check-in counters.

Time deadlines for Online booking using successful payment is available for any flight up to 2 hours prior to scheduled departure time. Payment options include credit card, debit card, PayPal. Other payment selections including bank transfers, Western Union etc have their own advance purchase restrictions. Note that booking online is also unavailable for any flight with a scheduled departure time more than ten months into the future.

Yes. We only require your final payment details when you select to complete a real booking.

It will depend on departure countries. Some countries for security reasons, the credit card holder of the used to buy a ticket or group of tickets online must be one of the travelers on flights or have the same family name. In some cases, you are required to show the credit card used to pay for the tickets at the airport check-in counter at the airport before receiving your boarding pass. In cases, you book online from travel agencies, they can require to verify in advance if possible.

Once you already confirmed all your flight, personal information, and payment details, a review of this information will be displayed along with your booking reference. The booking reference shows that your booking has been confirmed. An email confirming your successful booking will be sent to your email address provided by you during the booking process.

If you book tickets online, you will receive an electronic ticket (eticket) via email address you provided us while the booking process.

The different price of the flights often depends on the popularity of the route and the schedule. So, two flights between the same places may be differently priced because one flight flies on a more popular schedule.