HELP CENTER

Yes, you can. Please email and contact us for more support. You need to provide us full information so that we can help you the booking and fares.

- Email: [email protected]
- Hotline: 01276687977

Yes, you can book an E-ticket for anyone asks to, but the China Southern Airlines limits number for online booking with the maximum of 9 passengers each booking. If you book for big group, please contact us for more support.

When you have E-ticket, you only need to show the required valid identification when on board, and do not need show paper ticket.

Yes, but it depends on every flight, due to some factors such as connecting times, continuous flights, etc., some connecting flights currently do not support check-in online.

You can check in online for adults, but online check-in service is currently not available for children or infants.

Yes, you can check in online with both of the round-trip tickets with the requirements for check-in online. Please check carefully the information before check in online.

Yes. It can check in online and all information of every passenger must be correct as the requirements. Please check carefully the information before check in online.

Yes, you need cancel the check-in online firstly, and then process to cancel the issued ticket.

Yes, it is easy to check in online. However, you need to provide valid documentation or your boarding pass to check in your checked baggage at the check in counter of the airport. If you still must check in checked baggage after online check-in, please go to the airport earlier to ensure enough time for checked baggage check-in. Please consult the local airport for the deadlines of the airport counters.

According the regulation, children or infants cannot check in online. Only adult passengers can check in online. So it is advised that you together with your child check in at the airport counter.