HELP CENTER

If having delays of Cambodia Angkor Air at check-in or security, Airports will operate a 'call forward' counter to assist these passengers who are in a queue and have an imminent departure time. However, it is your responsibility to make the staffs of Cambodia Angkor Air aware of your situation and, where possible, they will attempt to assist you best. Listen all announcements calling your flight to a particular check-in counter.

Check-in confirms your presence on the flight and allows you to check in any baggage and get your boarding pass. Boarding is the moment at which you actually get on the plane.

Once check-in has been completed, remember to leave enough time to pass through the security monitoring areas (passport and/or security procedures). This will ensure you arrive at the indicated boarding gate on time.

Yes, if you buy tickets from our website, you can get a receipt if required. We will send you a receipt via email with full information of tickets.

When you book online at our website, you only need email us for changing your ticket, we will support. If you book from others, please contact them for the help. Or you can go directly to the airport or local offices of Cambodia AngkorAir to change.

Yes, you can book E-tickets for children in case children are above two years old accompanied by at least one adult over 18 years old during the flight.

Presently, not all China Southern Airlines flights are available for online booking. You should check online in advance for China Southern Airlines with online booking services.

At present, you can only book 9 maximum tickets at most each booking online. Note that Airlines online ticket system is only available for individual passengers, and big group booking service cannot be achieved at present stage, in this case, you should contact us for more support.

It is a pity. Presently seat booking service online is limited to passengers buying China Southern Airlines E-tickets. So passengers should contact us for more support in advance.

- Email: [email protected]
- Hotline: 01276687977

If you book and buy tickets and seats online for infants under two years, you need to buy tickets as children tickets.

Now infant tickets are available online. You can reserve infant tickets for infants between 14 days and two of age. But infant tickets should be bond to adult tickets, one adult to one infant, rather than sold alone. And you can purchase children tickets for extra infants.

If you need purchase an infant ticket lonely when you already have adult tickets, please purchase it at the ticket offices directly of China Southern Airlines or travel agencies. If you purchase adult tickets together with infant tickets, you can also purchase from ticket offices of China Southern Airlines or their agents.