HELP CENTER

Yes, Leg-rest service (the right/left or both- LEGR/LEGL/LEGB) is provided for medical passenger, one or two seats in a full cast for his leg. Passenger has to meet acceptance conditions as follows:
- It is required to notice prior to 24 hours.
- It is required to be booked extra seat in same class in one flight.
- Unaccompanied LEGB passenger is not accepted for flying.
- LEGL/LEGR/LEGB passenger are allowed on a flight with the maximum number is not more than half the number of main emergency exits.

Stretcher services on board (STCR will provide oxygen for MEDA passenger during the flight according to the request of medical center appointed by Cambodia Angkor Air.

Conditions for acceptance as follows:
- STCR request must be made at least 72 hours before estimated departure time
- STCR passenger need complete medical clearance before departure time (according to MEDA form).
- An escort must accompany with OXYG passenger. Nurse or Doctor are preferable.
- Space is suitable and available in aircraft for installing STCR equipment. The amount of space for installing OXYG is subject to individual airplane.
- Not more than 01 OXYG passenger is accepted to carry in Economy class in one flight.

Booking tickets online now is available on most all domestic and international flights of Cambodia Angkor Air. So passengers can easily to book online.

At check-in counter at the airport, you need only show your valid passport, E-ticket and the credit card you used to purchase your Electronic Tickets to receive your boarding pass (es) if required. However, note that if the credit card holder is not verified if we require, we reserve the right to deny the ticket holder(s) to fly with Cambodia Angkor Air

Reservation Code is a 6-letter code (e.g. CCMNCZ). It is provided at the last stage of your booking and payment. You will receive finally real reservation code when you make successful payment and it is shown on your eTicket Receipt.

All tickets of Cambodia Angkor Air purchasing online are issued as eTicket (electronic tickets). After you finish your booking and payment, we will send your eTicket Receipt to your registered email. In case you don’t receive your eTicket Receipt soon, please contact us at once for supports.

- Email: [email protected]
- Hotline: 01276687977

Yes, you can review eticket online or PDF file we sent to your email. eTicket Receipt includes information on the passengers, itineraries, and other important information.

Yes, you can make a booking for infants without seat online at our website. Before booking for infants, you should check details on our regulations for infants and special services of the airlines for infants.

When you search flights on our website, our tickets booking system online will automatically search and display the best/promotion fare and available seats in each class for your selected flights and dates.

If you want to change tickets booked online including rerouting, date or time, please contact us at once via email or call us for more supports.

- Email: [email protected]
- Hotline: 01276687977