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+ Which Goods are considered as Dangerous Goods in Bangkok Air?

Baggage restrictions

Dangerous Goods contain Disabling devices, Spare Lithium batteries, Electro shock weapons, Ammunition (cartridges for weapons), lithium batteries and/or pyrotechnic material., Battery-powered wheelchairs or other similar mobility devices with non-spillable wet batteries, Battery-powered wheelchairs or other similar mobility devices with spillable batteries or with lithium batteries, Battery-powered mobility aids with lithium ion batteries (collapsible),Camping stoves and fuel containers that have contained a flammable liquid fuel, Mercury barometer or thermometer, Security-type equipment containing lithium batteries, Avalanche rescue backpack, Carbon dioxide, solid (dry ice), Chemical Agent Monitoring Equipment, Heat producing articles.

Lithium battery powered electronic devices, Oxygen or air, gaseous, cylinders, Small non-flammable gas cartridges, Alcoholic beverages, Aerosols in Division 2.2, Non-radioactive medicinal or toilet articles, Energy efficient lamps, Fuel cells, and spare fuel cartridges and so on.
+ Are Disabling devices considered as Dangerous Goods in aircarft Bangkok Airline?

Baggage restrictions

Yes, disabling devices such as pepper spray, mace, etc. including a stimulant or physical destruction substance, are considered as Dangerous Goods and are banned on the individual, in checked baggage and carry-on baggage.

Electro shock weapons (e.g. Tasers) containing dangerous goods such as explosives, compressed gases, lithium batteries, etc.

Security-type attaches cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material.
+ What is the regulation of Cambodia Angkor Air hand baggage?

Hand baggage

According to the regulation of Cambodia Angkor Air, Each customer is possible to bring on board a free hand baggage allowance with a maximum weight of 7kg for two pieces of Business class customer and one piece of Economy class customer. The total three dimensions shall not exceed 115 cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). Cambodia Angkor Air may refuse a carry-on baggage and require the passenger to check-in hand baggage if it exceeds the permitted quantity, weight and dimensions as required above.

In general, Cambodia Angkor Air has hand baggage policy as the international standard. If passenger has a connecting flight to other carrier(s), passengers should check with these carriers in advance for more details of their policies and comply with their policies and regulations.
+ Beside Cambodia Angkor Air baggage allowance, which additional items allowed on board?

Hand baggage

In addition to the standard cabin baggage allowance, each passenger may carry, without additional charges, the following personal objects for use during embarking, disembarking or on board, provided that such objects are retained by passenger's custody.

A handbag, pocket book or lady's purse, i.e., which is appropriate to normal traveling dress and is not used as a container for the transportation of articles which would otherwise be regarded as baggage.

An overcoat, wrap, blanket, an umbrella or walking stick (except one with metal-filled sharp pointed end).

A reasonable amount of reading materials for in-flight reading only

Infant's food for consumption in flight, Infant's carrying basket or bassinet

A fully collapsible wheel chair

A pair of crutches and/or braces or other prosthetic device for the passenger's use.
+ How is Cambodia Angkor Air checked baggage requirement?

Checked baggage

As the regulation, Checked Baggage Allowance per passenger is 20kg (44lb).

All items in your baggage need to be packed securely and appropriately. It is advised not to pack valuables, essential medication or important documents in your checked baggage. You must ensure each item of checked baggage is labelled with your full name, address and contact information details. You should lock your checked baggage. However, it may be necessary for airports, customs, governments, or their contractors to open and inspect your baggage as part of the security screening process at the airport. In case your baggage is locked, and you are not present at that time when it is necessary to require to open, the lock may be broken by security screeners.

If you select to utilize baggage-wrapping services offered at some airports, you are allowed additional time to complete this process before check-in at the counter. If security wrapping needs to be removed for inspection by airports, governments, customs or their contractors as part of the security screening process it will not be replaced.
+ How many kg baggage can I bring in Cambodia Angkor Airlines?

Hand baggage

According to Cambodia Angkor Air, You can carry on board a free hand baggage allowance with a maximum weight of 7kg for Business class and Economy class. The total three dimensions are not over 115 cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches. Checked Baggage is allowed 20kg (44lb) per passenger.
+ What is regulation for Cambodia Angkor Air excess baggage?

Excess baggage

For hand baggage, you can only bring 7kg for all classes. For checked baggage, you can carry excess weight allowance as regulation of the Cambodia Angkor Air, but you will have to pay extra fee for excess baggage.
+ What is the fee of Excess Baggage of Cambodia Air?

Excess baggage

According to regulation of Cambodia Angkor Air, Excess Baggage shall be charged as follows:

For domestic flights: Between REP and PNH is 2.2 USD/Kg, between KOS and PNH/REP is 2.2USD/Kg.

For international flights:
- Zone 1: Cambodia, Vietnam, Laos, Myanmar, Thailand
- Zone 2: TC3 (except Zone 1)
- From Zone 1 to Zone 1 and return: 5USD/Kg
- From Zone 1 to Zone 2 and return: 10USD/Kg
- From Zone 2 to Zone 2 and return: 20USD/Kg
+ Can I put valuable items in checked baggage with Cambodia Airlines?

Checked baggage

It is advised that valuable items shall not put in checked baggage; valuable items include money, precious metals, jewelry, securities, silverware, negotiable papers, gold, or other high valuable items, business documents, passports and other necessary identification samples or documents.
+ Can I put valuable items in hand baggage with Cambodia Airways?

Hand baggage

Yes, Cambodia Angkor Air advises passenger to put their valuable items in hand baggage and it is advised that checked baggage shall not include valuable items.

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