HELP CENTER

All items of cell batteries, knives, scissors, sharp instruments, tools, fire arms, ammunition and their toy replicas is prohibited in the passenger cabin.

No. It is not recommended that passengers put valuable items in checked baggage. Carriage of currency, precious metals, jewelry, negotiable instruments, securities, personal identification documents and other items of value has to be transported as part of hand baggage.

Medicines and toiletries used for travel such as hair sprays, perfumes and medicines containing alcohol are carried in limited quantities. Many of them may be carried as air cargo provided they are packed as prescribed in cargo regulations.

Dangerous goods not transported in hand baggage by 9W are:
- Ammunition
- Knives
- Scissors
- Tools
- Toy replicas of guns
- Firearms
- Sharp instruments

9W does not accept to transport any kind of dangerous goods on board. However, there are some exemptions. There are a number of items allowed on board with limited quantities, including:
- Alcoholic beverages
- Perfumes and colognes
- Medicines or toiletries
- Small gaseous oxygen cylinders required for medical use
- Small carbon dioxide cylinders worn by the passenger for the operation of medical limbs

The following items relating to explosive and flammable materials are considered as dangerous goods accepted from the provisions of the regulations when carried by the guest. They are accepted subject to the quantity being limited:
- Explosives, ammunition, fireworks and flares; ammunition including blank cartridges, hand guns, fireworks, and pistol caps
- Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition
- Radioactive material

No. Personnel are exempted and will not be charged for the additional service. However, they have to meet some criteria such as:
- Having allowance/ authorized by concerned department for official purpose
- Sportsmen in competition or representing the country with identification document, valid license or authorization, and written document issued by the President or Secretary of the sports club sponsoring sportsmen for the event

Yes. Poisons and infectious substances such as insecticides, weed-killers and live virus materials are considered as dangerous goods accepted from the provisions of the regulations when carried by passengers. They are transported with limited quantity.

Spare Lithium ion batteries can be transported as checked or hand baggage, if they are installed within and connected to the accompanied device. The transportation of spare Lithium ion batteries without an associated device or disengaged from the associated device will be allowed as part of cabin baggage. The airline just accepts Lithium ion batteries of watt-hour (Wh) rating from 100Wh to 160Wh.

Web Check-in or check-in online is a convenient way to check-in on the internet, which allows passengers to select their wanted seat map, to print and email their e-Boarding pass in 05 simple steps.