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+ What will SU Airlines provide passengers in Comfort Class?

Flights

In Comfort Class, passengers will be provided with personal lighting system, Comfort Class features, travel kit, comfortable footrest, onboard services, monitor, fold-out table, superior seating comfort. Also, passengers have other benefits such as meals on board, 02 pieces of baggage, and additional miles, and other incentives.
+ What are benefits of Aeroflot Economy Class?

Flights

- Passengers in Economy Class of SU will be provided with the best comfort and services. Passengers can enjoy mealsaccording to the latest trends in healthy and wholesome food.

- SU offerspaid service Space+ which will allow passengers to select a seat with extra legroom, so that passengers can be more comfortable during flight, especially over long distances.

- Aeroflot also offers individual blankets and pillows on all long-haul flights, even travel kit in long-haul flights.

- Children from 3-11 (inclusive) will receive travel kits containing educational board games, task books, pencils and brand-name accessories. Several kinds of travel kits are available depending on the child’s age and flight destination.

- Passengers travelling on Boeing 777s and Airbus 330s are offered Audio Visual on Demand seatback entertainment with a wide selection of films and music. On our Boeing B737, the airline also offers a wireless entertainment system to view the on-board entertainment program on personal devices.
+ Can I purchase products of Aeroflot Airways on board?

Flights

Yes. Passengers can buy a wide range of Aeromar products on board, from perfumes and cosmetic products to modern electronic devices, jewelry, watches, travel accessories, souvenirs and toys.
+ How can I pay for onboard purchasing on SU flights?

Flights

The airline accepts various types of payment and many types of currencies on both domestic and international flights, such as Australian Dollar, British Pound Sterling, Danish Krone, US Dollar, Euro, Canadian Dollar, Norwegian Krone, The Russian ruble, Singapore Dollar, Swedish Krona, Swiss Franc, and Japanese Yen.SU accepts cards of Visa, Master Card, and JCB Card. However, e-payment cards is not accepted by the airline.
+ Will all Aeroflot flights provide shopping on board?

Flights

No. Not all flights of SU provide services of shopping on board. Aeromar products are not carried out on:
- Moscow - Nizhny Novgorod - Moscow
- Moscow - Kazan - Moscow
- Moscow - Samara - Moscow
- Moscow - Perm - Moscow
- Moscow - Nizhnekamsk - Moscow
- Moscow - Kaliningrad - Moscow
- Moscow - Minsk - Moscow
- Moscow - Odessa - Moscow
- Moscow - Kiev - Moscow
- Moscow - Kharkov - Moscow
+ Can I reserve taxi service in flights of SU Airways?

Flights

Yes. Passengers can request in-flight taxi reservation on domestic flights only:
- Moscow - Irkutsk
- Moscow - Kazan
- Moscow - Kaliningrad
- Moscow - Mineralnye Vody
- Moscow - Nizhnekamsk
- Moscow - Nizhny Novgorod
- Moscow - Novosibirsk
- Moscow - Samara
- Moscow - Saint Petersburg
- Moscow - Surgut
- Moscow - Tyumen
- Moscow - Yuzhno-Sakhalinsk
+ What is the benefit of reserving taxi in flights of SU Airlines?

Flights

If reserving taxi while on board, passengers can be provided with comfortable and safe means of transportation to their final destination from the airport of arrival. In addition, passengers can get a fixed price with a special discount. Passengers do not have to wait long for a taxi on arrival. Moreover, passengers can be guaranteed taxi availability 24/7.
+ What is the OnAir Aeroflot service?

Flights

OnAir – the world leading software for aviation, communication means and networks on Aeroflot aircrafts, is a joint venture between SITA and Airbus. The service provides the most modern and comprehensive range of products.
+ Which are in-flight services of OnAiar provided by SU Airlines?

Flights

On flights of SU which are provided with OnAir service, passengers can access the Internet on their laptop or mobile through Wi-Fi, or enjoy onboard entertainment system. Passengers can access and use many Internet applications such as email, message, or Internet browser. If passengers using onboard internet by mobile phone, their mobile does not require a cellular signal.
+ Can I access SU service of OnAir through different devices?

Flights

Yes. After buying OnAir service, passengers can open the service with different supported devices such as laptop, mobile devices and the backrest entertainment system. Passengers can be required to provide username and password when switching between devices.

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