HELP CENTER

Unrestricted fare are fully refundable fares. They do not have requirement on advanced purchase. If customers buy a ticket that is an unrestricted fare, they can make changes to their flight without fee (depending on seat availability). Yet, they may have to pay for extra collection of fare.

No, Passengers do not have to pay for the difference in fare, as long as no changes are made to the reservation.

Yes. On some international travel, airfare will be added with fuel surcharges or international surcharge. Every price of AA is the full price, consisting of base fare, carrier-imposed fees, taxes, and other fees.

AA has a wide rage of agents. Thus, customers may see cheap airfare on other sites. Customers can book these tickets.

If booking with American Airlines, or other agent, passengers can keep their reservation for 24 hours or unitl midnight the following day. In the event that the reservation is canceled during that period owing to advance booking requirements, passengers should contact the booking agent.

For fare purposes, passengers are defined as follows:
- Adult - Age 12 - 64
- Senior - Age 65 and older
- Child - Ages 2-11 (at the time of travel)
- Infant in a seat - Younger than age 2, must be at least 2 days old to travel (at the time of travel). Applies to domestic travel, must be booked at same time as accompanying adult(s).
- Children under 15 who are traveling alone are subject to special restrictions.

American Airlines and American Eagle may offer Government or Military Fares in some routes. For more information, please call 1-800-433-7300.

If booking at the official site of American Airlines, customers can select “View All Offers” for a complete list of AA exclusive fare sales. If booking at travel agent, customers can contact directly to them to ask for cheap tickets, or search on their tool.

If booking at the official site of American Airlines, customers can make a reservation from several areas of site, for example “Find Flights” box or “Plan Travel” link.

Customers as residents of the US, Canada, or some countries in Latin America, the Caribbean, Europe, Asia Pacific, the Middle East and Africa can buy tickets on the official site of AA. Those residing in Idia can buy tickets AA worldwide site. Other customers can book flights via ticket offices or agents.

If booking with AloTrip, please call or send email:
- Email: [email protected]
- Hotline: 01276687977

To get a fare without making a reservation, customers complate the “Find Flights” box or select the “Plan Travel” link on the official site of AA, and enter travel information of passengers. Besides, passengers can access websites of travel agents where they can find airfares without making a reservation.