HELP CENTER

If booking tickets online, customers can seek information about fare condition (date changes, refunds, reduced child’s fare...) on the page of ticket issued from us, or customers can find the information in the confirmation email received after purchasing.

No. Customers cannot transfer Air France tickets, subject to applicable laws, particularly as concerns fixed-price travel.

Customers can only extend their tickets depending on the ticket’s rules. Some tickets are exchangeable and refundable while others are not.

Mini price ticket helps passengers to get low airfares all year long. The ticket price starts from €50 per one-way ticket, applied to all flights within Europe in Economy cabin. However, passengers have to buy baggage allowance.

- If buying online, passengers will get a discount of at least 20%, not applied to buying at the airport.
- Each passengers can bring 01 piece hand baggage, and 01 accessory, the total weight of less than 12kg/26lb at no extra.
- Mini price tickets cannot be modified or refunded and do not earn Flying Blue Miles.

Passengers as students and Flying Blue Jeune members are not discounted fares, but they can bring 01 additional piece of baggage weighing less than 23kg/50lb without extra charge in Economy cabin in flights between metropolitan France and Fort-de-France, Pointe-à-Pitre, Reunion, and Cayenne. Passengers as students need to show ID or proof of enrollment get the benefit.

No. It is a bad new that the airline has not offered any special discounts for couples fares. Customers can enjoy the discount when traveling with a group or family within France. Otherwise, book Mini price tickets or Classic price tickets are best choice.

According to new regulation of Air France, all tickets in flights within Europe or between Europe and North Africa, or Europe and Israel now are modified for a free of €50 (except special offers). If passengers purchase tickets online, fare conditions will be sent to passengers via links before issuing tickets.

If booking tickets online with AloTrip, customers can seek information about fare condition (date changes, refunds, reduced child’s fare...) on the page of ticket issued from us, or customers can find the information in the confirmation email received after purchasing.

Yes. Just by some simple clicks on the booking site of AloTrip, you can find the lowest Air France fares for different flights. And, the price at AloTrip is best guaranteed.

Customers can use the booking engine on the right site of AloTrip website and select some filters to choose the best price. Normally, the cheapest price will appears on top, followed by the higher ones.