HELP CENTER

The cabin crew will set the bassinet right after taking off, at a cruising altitude.

Bassinets are now provided on ANA's international flights (note that excluding some types of aircraft). Please ask for a seat where a bassinet can be set upon booking.

Children discount fees cannot be used for children traveling alone. An adult fare will be applied. ANA can accept your child to travel with an award ticket.

Strollers are unavailable at the arrival airport. You can use the stroller from the check-in counter to the boarding gate.

Yes, you can request Cabin crew for the help and they will be happy to prepare it for you.

If it is indicated that the flight having your child may disrupt flight schedule, for the security of your child, ANA is not able to accept and refuse your child.

Discovery Airpass Promotion is unavailable on official website of Bangkok Airways and within Thailand country. You are possible to make a contact with the sales representative, ticket agent or travel agent in your country for detailed information regarding Discovery Airpass Promotion.

Tickets fare is different basing on their validity and tickets terms and conditions; you can check more information in tickets fare conditions while making a reservation online.

Infant ticket fare is 25% comparing to the applicable adult fare. You could make a payment for your infant ticket at least 1 day before the fixed departure date at any of the airline ticket town office for the flights commence outside Thailand and before check in time for the flights commence inside Thailand.

All domestic and international flights are exploited best from and to at Suvarnabhumi Airport. So it is easy to find the flights at the airport.