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HELP CENTER
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Is it possible for me to bring Javelin on AA Airways?
Special baggage
Yes. Each passenger can bring 01 javelin. It costs 150USD. The maximum weight and size are 70lb/32kg and 126in/320cm based on the airplane size and load factors.
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Is it ok if bring hang gliders on aircraft of America Airline?
Special baggage
Yes. Each passenger can bring 01 hang glider with the maximum weight of 70lb/32kg and size of less than 126in/320cm. The fee is 150USD.
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Will AA transport gymnastic equipment?
Special baggage
Yes. Each passenger can bring 01 piece of gymnastic equipment.Passengers have to pay the same fee as the 1st or 2nd baggage fee of destination. If passengers have excess baggage, they have to pay the excess fee for each item.
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Does American Airlines free for transporting a golf club?
Special baggage
No. Each passenger can bring a golf set with up to 14 golf clubs, 12 golf balls, and 01 pair of golf shoes. Passenger is not allowed to bring swingless golf club load strips. If the golf set does not exceed the baggage allowance, it will be charged the same fee as the 1st or 2nd fee of destination. If the golf set exceed, passenger has to pay fee for each item.In flights to/through/from Brazil, passenger has to pay 42.50USD for the golf equipment.
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What are allowance and requirements of America Airways for fishing equipment?
Special baggage
Each passenger is allowed to travel with rods and reels in a case, 01 bag with fishing tackle, a landing net, and fishing boots. In some cases, 02 pieces will count as 01 item. The maximum weight and size:
- Fishing rod case: 126 inches
- Equipment bag: 50 lbs. and 62 inches
- Fishing rod case: 126 inches
- Equipment bag: 50 lbs. and 62 inches
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Can I bring camping equipment on aircraft of American Airlines?
Special baggage
Yes. Each passenger can bring 01 piece of camping equipment on board, except: camping stoves, fuels, sterno, matches, lighters and flares. The maximum weight and size are 50 lbs. (23kg) and 62 inches (158cm).
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What should I do if losing an item on American Airlines?
Mishandled baggage
If passenger lost an item on aircraft of American Airlines or at the airport, passengers should contact immediately the Lost and Found Office of the airport from/to which they were traveling to get support and search the item.
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Do I need to be concerned about baggage and box embargoes?
Mishandled baggage
American Airlines does have baggage and box embargoes during certain times of the year. Some destinations outside of the continental U.S. also have additional limitations on checked baggage at specific times of the year. Please contact an American Airlines representative at 1-800-433-7300 to see if a baggage embargo is applicable for your itinerary and travel dates.
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How does American Airways reimburse my delayed baggage?
Mishandled baggage
The airline will reimburse passenger for items he needs immediately. Passengers should email AA within 45 days of dalay information about:
- 13-character code
- A copy of passenger’s ticket receipt and baggage claim checks
- Passenger’s original, dated, itemized receipt
Passengers will send verification items to:
American Airlines Central Baggage
4000 East Sky Harbor Boulevard
Phoenix, AZ 85034
Fax: 480-693-2305 or
Email: [email protected]
- 13-character code
- A copy of passenger’s ticket receipt and baggage claim checks
- Passenger’s original, dated, itemized receipt
Passengers will send verification items to:
American Airlines Central Baggage
4000 East Sky Harbor Boulevard
Phoenix, AZ 85034
Fax: 480-693-2305 or
Email: [email protected]
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When will I receive my bags back from American Airline?
Mishandled baggage
Someone will contact you if your item is found.If the item isn’t found within 5 days, you’ll need to fill out a property questionnaire. And, you file will be sent to the Central BaggageService Claims department, where we’ll make a final resolution in line with the condition of carriage and applicable international tarrifs.
