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+ What are the benefits of AirFrance Flying Blue Golf members?

Program

- Get 75% of Elite bonus
- Can carry over level miles
- Be free the first bag on European KLM flights
- Have greateravailability of award tickets if traveling on Business Class
- Access to footbridge from Privium Parking at Amsterdam-Schiphol
- Extra baggage allowance
- SkyPriority services
- Lounge access
- Many incentives of miles earning, discounts, and other services.
+ How can I buy Miles from France Airlines?

Program

Customers can buy Award Miles online by connecting to their Flying Blue account. In addition, they can buy miles via phone. If they do not have enough miles to book flight or another award miles, they can reserve during the same phone call.
+ Is it possible for me to earn miles on a special promotional fare of Air France flights?

Program

There are some travel classes that passengers cannot earn miles or earn miles on a lower scale. For example, earning miles is not applied to award tickets, free tickets, tour operator fares and group fares.
+ Can I obtain miles with Air France Award tickets?

Program

Passengers cannot earn miles if they travel with an award tickets. They can earn miles if traveling with a paid ticket in which passengers have an upgrade to earn miles. The class that passengers use to calculate their miles is the class firstly chosen when booking.
+ When will the Miles that I buy from France Airways expire?

Program

The miles that passengers buy will be ceased when they are active members. Passengers will continue to be active when they earn sufficient level miles from their activities during 20 months ago. If they are no longer active, all their miles will be removed.
+ Can I buy and present miles in all countries with AirFrance?

Program

No, the service of buy and gift miles of Air France does not operate in some following countries: Algeria, Belarus, Bulgaria, Lithuania, Macedonia, Nigeria, Philippines and Romania.
+ How many pieces of baggage can I bring on flights of American Airlines?

Checked baggage

Each passenger can bring up to 10 bags if he travels within Americas, transatlantic flights, and transpacific flights.

Each passenger can bring up to 5 bags if he travels to/through/from: Mexico / Caribbean / Central America, South America, and Brazil. Yet, in flights to/through/from Central America, South America, and Brazil, there are seasonal and year-round baggage restrictions.
+ What is the weight and size of American Airlines checked baggage allowance?

Checked baggage

According to the baggage regulation of American Airlines, the limits of baggage in terms of weight and size are described as below:

- For all regions, the sum of three dimensions is 62in/158cm; the total weight is no more than 50lbs/23kg.
- For flights to/through/from Brazil: the sum of three dimensions is 62in/158cm; the total weight is less than 70lbs/32kg.
+ What about American Airlines baggage for classes on flights?

Checked baggage

AA allows First and Business Classes to bring up to 03 bags of checked baggage at no charge. Also, the can bring 01 carry-on item and 01 personal item, along with sports equipment (extra charges may apply), assistive devices for disable passengers. The allowed weight is 51-70lbs (23.1-32kg).

Meanwhile, Main Cabin passenger can bring up to 02 pieces of checked baggage. Each piece has the sum of three dimensions less than 62in/158cm, and the total weight of less than 50lbs/ 23kg (70lbs/ 32kg for Brazil).
+ In which situations can I get free AA checked baggage?

Checked baggage

There are some situations that passengers are free from paying baggage fees for up to 03 bags:

- The first checked bag is free for passengers asEligible AAdvantage Aviator and Citi/ AAdvantagecardmembers (on domestic American Airlines or US Airways operated flights); AAdvantage Gold; oneworld Ruby; and Alaska MVP members in flights to Cap Haitien, San Salvador, Guadalajara, Leon, Guatemala City, Kingston, San Pedro Sula, Managua, Mexico City, Monterrey, Panama City, Port Au Prince, Santiago, Santo Domingo, Tegucigalpa, and Port of Spain.

- The first and second bags are free for passengers asAAdvantage Platinum, oneworld Sapphire members, and Alaska Airlines MVP Gold in flights to Argentina, Bolivia, Brazil, Chile, China, Colombia, Ecuador, El Salvador, Japan, Panama, Paraguay, Peru, South Korea, Uruguay, and Venezuela.

- The first, second, and third bags are free for passengers as Confirmed First and Business Class customers, AAdvantage Executive Platinum, oneworld Emerald, Alaska Airlines MVP Gold 75K, Active U.S. military and/or dependents with ID traveling on orders (1st - 5th bags free of charge), and Active U.S. military with ID on personal travel.

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