HELP CENTER

Passengers can find new security measures applying to baggage in the cabin on the official website of Air France or via the list of frequent asked questions in this site. Most of the regulation concerns the transportation of liquids, such as beverages, aerosols, perfumes, cosmetics, etc.

Yes. Passengers can bring a laptop on board in addition to their hand baggage allowance. The laptopmust weigh less than 12kg or 18kg depending on ticket class and destination.

Yes, passengers can bring video cameras on board, in form of hand baggage to protect during the flight.

To ensure the safety of the light and other passengers, passengers can bring food, but liquids are restricted in the passenger cabin. The airline only accepts a small quantity of liquids, gels, pastes, creams, and similar substances (100 ml per container) which must be stored in clear plastic, zip-top bags.

Some types of food are allowed in passenger cabin:
- baby food and formula needed for the flight,
- specific nutritional products needed for travel (in the case of lactose and gluten allergies, etc.).

The food is not need putting in a clear plastic bag, not be subject to the maximum allowance of 100ml.

According to the baggage regulation of Air France, chocolates in solid or filled forms have the same regulation like liquids. Passengers can bring chocolates as packages of small quantities (less than 100ml), and having reasonable and clear plastic bag (01 bag/passenger). Passengers are not recommended to place chocolate in hand baggage, in checked baggage in stead.

Please note: gels, pastes, lotions and liquid/solid blends are treated as liquids. Other substances treated as liquids include the contents of pressurized containers, such as toothpaste, hair gel, beverages, soups, syrups, perfumes, shaving cream, aerosols, and all articles of a consistency.

When traveling with an infant or child, customers can transport a foldable stroller as a checked baggage at no extra charge in addition to his or her baggage allowance. There are some strollers accepted in the cabin, depending on available space in aircraft. Conditions apply, based on the type of stroller.

- Small foldable stroller (15 cm x 30 cm x 100 cm / 5.9 in x 11.8 in x 39.4 in)
- Other foldable stroller 55 cm x 35 cm x 25 cm / 21 in x 13 in x 9 in). In addition, it must be packed in a carrying case that covers it fully.

However, to ensure the security, some airports may refuse toallow strollers to access the inside the boarding areas.

Yes. However, large and heavy baggage exceeding the allowance must be transported as checked baggage, and pay fee.

Passengers can use their Flying Blue Miles to buy additional baggage allowance when booking, reviewing/modifying reservation, at any time after purchasing tickets, and up to 30 hours before schedule departure time. If buying online, passengers will be discounted.

Passengers when traveling with Economy ticket class, they can bring a 2nd piece of baggage without extrafee on flights to/from certain countries. Almost flights of Air France with Economy ticket, passengers as Flying Blue Elite member can get the second piece of checked baggage at no extra charge.

Depending on each ticket class, passenger has to pay an extra fee if the sum of three dimensions of baggageis over 158 cm / 62 in. To determine the amount, please contact the airline for more information or visit its official site