trustpilot

HELP CENTER

+ Where can I buy trip extras of Delta Airline?

Booking

Currently, passengers can purchase Trip Extras via self service channels of Delta. Future plans will include the ability to buy Trip Extras through reservations sale office and at airport ticket counters.
+ What to do if buying Trip Extra, but Delta Air cancel or delay flight?

Booking

In this case, the Trip Extras will be transferred to new flights of customers when possible. The Delta Trip Extras are not applicable on partnership flights. Yet, if passengers cannot use their Trip Extra as changes from Delta, passengers can request a refund.
+ What should I do if buying Delta 24 hour Wi-fi pass when booking ticket, but not able to use?

Booking

It is a good news that the Delta 24 hour Wi-Fi pass will still be valid on future Delta flights of passengers. Passengers can use the service next time on a Delta flight by following the instructions on a confirmation email sent to passengers.
+ How to know that I boughtDelta 24 hour Wi-Fi pass when booking flights successfully?

Booking

After buying Delta 24 hour Wi-Fi pass, passengers will receive an email confirmation of the purchase, and an email with instructions on how to redeem the Delta 24 hour Wi-Fi pass in-flight.
+ How can book flights of Delta Airways with AloTrip?

Booking

Customers can book tickets at AloTrip with some simple clicks and pay with your credit card. For more information, please contact us:
- Email: [email protected]
- Hotline: 01276687977
+ What is the TSA PRE of Delta Air Lines?

Program

TSA stands for Transportation Security Administration. TSA Pre✓ helps passengers to speed up the process of screening at airports across the US; and, it is part of a broader intelligence-driven, risk-based approach to security. The TSA Pre✓ initiative enhances aviation security and facilitates the travel experience for selected individuals.
+ How can I have TSA PRE of Delta to my profile?

Program

First, passengers need to log in their profile and access “Basic Info”. Then, passengers should add PASS ID number which is issued if passengers participated in TSA PRE or other CBP’s Trusted Traveler Programs. Passengers should note that the PASS ID must be saved to each of existing reservations before check-in for each flight to be considered for TSA Pre✓ selection. Adding PASS ID to passenger’s profile will only affect future reservations.
+ Can I fasten my screening security each time I fly with Delta Airlines if having TSA PRE?

Program

As TSA Prealways combinesunplanned security methods, passenger selection for fast screening by TSA Pre is regulated on a flight-by-flight basis. No one is guaranteed selection
+ What do a get from Delta Airways TSA Pre?

Program

Passengers entitled toand selected by the TSA to take part in TSA Pre✓ are directed to a dedicated screening lane where passengers may not have to remove:
- Shoes
- 3-1-1 obedient bag from carry-on
- Laptop from bag
- Light outerwear/jacket
- Belt

In addition, passengers under 12 years old accompanied by eligible travelers may also access the TSA Pre✓ lanes.
+ Who has the right to use expedited screening by TSA Pre of DELTA?

Program

All passengers can use TSA Pre based on the secure flight passenger data that airlines send to the TSA. Theprofile information must match exactly what is saved on TSA Pre✓/CBP Trusted Traveler application, driver’s license or other government-issued ID.

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