HELP CENTER

The Business Save fare of Vietnam Airlines routes departing from North East Asia (except for Japan and Korea) is an airfare for D booking class. The airfare can be changed, refuned/cancelled with fee of 20 USD. Passengers can choose seat. The maximum stay is 12 months. Passengers as GLP members can earn miles after flight with the GLP accrual rate of 1.50/mile.

Vietnam Airlines international fares of Deluxe Economy Flex type for flights departing from countries in North East Asia (except for Japan and Korea) are airfares for W booking class. The fare type is permitted to change and refund without fee. Passengers can choose seat. The maximum stay is 12 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 1.25/mile.

VNA international fares of Deluxe Economy Standard type for flights departing from countries in North East Asia (except for Japan and Korea) are airfares for Z booking class. The fare type is permitted to change and refund with 20 USD of fee. Passengers can choose seat. The maximum stay is 12 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 1.25/mile.

Vietnam Airlines fare types of Economy Flex for flights departing from countries in North East Asia (except for Japan and Korea) is airfare for Y booking class. The fare type is permitted to change and refund without fee. Passengers can choose seat. The maximum stay is 12 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 1.10/mile.

Economy Standard type for flights from countries in North East Asia (except for Japan and Korea) is airfare for B, S, and H booking classes. The fare type is permitted to change without fee, and 20 USD of refund fee. Passengers can choose seat. The maximum stay is 6 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 1.00/mile.

Vietnam Airlines tickets of Economy Save fare for flights departing from countries in North East Asia (except for Japan and Korea) are airfares for B K, L, and Q booking classes. The fare type is permitted to change or refund with 20 USD fee before the ticketed flight date; and 30 USD of change or refund on/after ticketed flight date. Passengers can choose seat. The maximum stay is 3 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 0.75/mile.

Special Deal fare for Vietnam Airlines flights departing from countries in North East Asia (except for Japan and Korea) are airfares for N, R, and T booking classes. The fare type is permitted to change or refund with 30 USD fee before the ticketed flight date; and 50 USD of change or refund on/after ticketed flight date. Passengers cannot choose seat. The maximum stay is 1 month. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 0.25/mile.

For Super Deal with booking class of U, E, and D, passengers are not permitted to change or refund. The fare does not have the minimum stay; it has the maximum stay of 1 month. Passengers can not earn miles with the fare.

Business Flex fare for flights of Vietnam Airlines departing from countries in South East Asia is airfare for J and C booking classes. The fare type is permitted to change or refund without fee. Passengers can choose seat. It does not have the minimum stay. The maximum stay is 12 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 2.00/mile.

Business Save fare for VN Airline routes departing from countries in South East Asia is airfare for D booking class. The fare type is permitted to change or refund with 20 USD fee. Passengers can choose seat. It does not have the minimum stay. The maximum stay is 12 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 1.50/mile.

Deluxe Economy Flex fare for VN Airline routes departing from countries in South East Asia is airfare for W booking class. The fare type is permitted to change or refund without fee. Passengers can choose seat. It does not have the minimum stay. The maximum stay is 12 months. Passengers as GLP members will earn miles after flights with the GLP accrual rate of 1.25/mile.