AloTrip

Where do you travel?

trustpilot

Korean Air offers change on flights to Korea, not refund

Mon, 02 Mar 2020. Last updated Mon, 02 Mar 2020 16:31

Related stories

Recently, a large number of passengers buying Korean Air tickets asks for refunds due to the outbreak of Coronavirus in the country. However, the South of Korea’s flag carrier announced that they will not refund tickets to Korea.

On February 25, Korean Air confirmed that one of the airline’s flight attendants got infected with nCoV. The official online booking website or Korean Air is full of claims and comments from customers. Most of the passengers’ comments expect to cancel their flights to Korea and other Asian countries. 

“Hello, I am trying to contact the call center to cancel my flight to Korea”, “I couldn’t contact because the call center line is always busy. What is your cancellation policy due to the Corona?”, “I have been waiting for 2 days but cannot contact”... are common questions from Korean Airlines’ customers.

Korean Air Boeing 787-9 Dreamliner

However, Korean Airlines confirmed that they would refund tickets of flights to/from/transit in China, Hong Kong and Taiwan, whose tickets were issued before January 28. The airline also reimburses passengers who are affected by entry limitation policy of some countries, for the fear of Covid-19 outbreak. For example, passengers who have been to China can ask for refund of their ticket to the United States, because U.S gives immigration bans on travellers who had been to China within 14 days before.

The airline is conducting methods to prevent the spread of Covid-19 such as aircraft disinfection, screening of flight attendants who have symptoms of illness and fever. From the end of January, Korean Air established an emergency response team to cope with Covid-19, released a thorough process to prevent the risk of infection. Korean Air uses one-time knives and forks on flights to China, counsels flight attendants to wear face masks, rubber gloves in all flights…

Korean Air B747 8i

As of February 26, there were 1300 cases in Korea, 11 deaths, which makes Korea become the second largest Covid-19 outbreak in the world after China. The country’s government raises the national security to the highest level - red alert. This level used to be warned by the country’s government in 2009 when the swine flu spread in Korea.

For the fact that, some airlines postponed flights between Korea and Vietnam until this March 2020. The US Center for Disease Control and Prevention recommends their citizens not to travel to Korea. 

  • View
    2676
  • Share
    5
  • Comment
    0
  • 1
  • 26
  • 0
Vietnam Airlines sets IPO date in September
Vietnam Airlines sets IPO date in September

IPO is Initial Public Offering in which a company sells its shares to the general public for the first time. Under the plan of equitisation of State enterprises, Vietnam Airlines intends to perform its IPO in September 2014.

National action plan for Vietnam green growth strategy
National action plan for Vietnam green growth strategy

National action plan for Vietnam green growth strategy has been approved recently. This strategy aims to reduce greenhouse gases emissions, develop infrastructure, cope with climate change and drive economic growth in a sustainable manner.

Thu Thiem new urban area of Ho Chi Minh City in future
Thu Thiem new urban area of Ho Chi Minh City in future

Ho Chi Minh City decided to expand center area including the whole Thu Thiem new urban area. There are accordingly some changes in Ho Chi Minh districts as well as the city urban area.

Da Nang takes master plan on urban development
Da Nang takes master plan on urban development

Da Nang authority takes master plan to make the city into a large urban area of Vietnam and a major socio-economic hub of the Central. The plan has been recently declared to the Prime Minister for approval.

Dalat worries nuclear reactor hitting tourism
Dalat worries nuclear reactor hitting tourism

Vu Van Ninh, the deputy of Prime Minister has asked authorities of central part of Vietnam to consider proposal of Lam Dong Province on relocating the future nuclear reactor area outside the resort town in Dalat in years to come.

Cat Bi International Airport to be expanded in 2015
Cat Bi International Airport to be expanded in 2015

Project of expanding Cat Bi International Airport is one of projects on key transportation development in Hai Phong, and it is expected to finish in 2015. This project has a total capital of 3,600 billion dong.

Investment in Vietnam appeals transnational corporations
Investment in Vietnam appeals transnational corporations

Investment in Vietnam has witnessed a rapid growth in recent years with a large amount of capital from transnational corporations, of which many have decided to build basis of mass production and distribution.

Vietnam economy forecasted to grow in 2014
Vietnam economy forecasted to grow in 2014

As global economy is having positive changes, Vietnam economy will be definitely boosted. It is expected to increase 5.6 percent in this 2014 thanks to the recovery of the United States and Eurozone in banking reforms.

Vietnam stock market receives huge investment from Singapore
Vietnam stock market receives huge investment from Singapore

Vietnam is becoming a potential destination for foreign investors. The clearest evidence is that Vietnam stock market continuously receives positive information from Singaporean investors in the early months.

USA - Vietnam technology cooperation on robotics training program
USA - Vietnam technology cooperation on robotics training program

This cooperation of Vietnam technology has cooperation with Carnegie Mellon University (US) to raise the quality of robotics training program in Vietnam. raises the opportunity of Vietnamese students in accessing new technologies.

France Alumni Vietnam website launched
France Alumni Vietnam website launched

The website of France Alumni Vietnam has been put into operation to meet the demand of connecting and helping Vietnamese students studying in France and French students in Vietnam. The site also brings many interesting opportunities to alumni in France.

Top Vietnam science and technology events 2014
Top Vietnam science and technology events 2014

Over the year of 2014, Vietnam has gained many significant achievements in science and technology. Breakthroughs of Vietnam science and technology were greatly honored at the ceremony of Top Impressive Science and Technology Events 2014 in Hanoi.

Vietnam business environment 2015 sees a better hope
Vietnam business environment 2015 sees a better hope

Most businesses and industry associations presage about Vietnam business environment in 2015 better than that in 2014. Many fields as taxation, customs, banking, and government pond will see a new reform in time to come.

Vietnam enterprises invests in international markets
Vietnam enterprises invests in international markets

While several Vietnam enterprises are trying to fend off economic crisis, others continue to expand exponentially into international markets where competition is extremely fierce.

Meeting of ASEAN Puppetry Association to be held in Vietnam
Meeting of ASEAN Puppetry Association to be held in Vietnam

On June, 19th, 2014, The Hanoi Puppetry Theatre organized the opening ceremony of the 6th Meeting of ASEAN Puppetry Association. This event will last from June, 19th to June, 21th with the attendance of ten ASEAN nations.

Times City Hanoi selling apartments of 1.9 billion VND
Times City Hanoi selling apartments of 1.9 billion VND

Vingroup begins selling apartments of 1.9 billion VND in luxury urban area Times City Hanoi since May 23rd. Times City is fully equipped with large-scale utilities according to international standards.

Algeria - Vietnam cooperation for a wealthy development
Algeria - Vietnam cooperation for a wealthy development

To build a wealthy country with sustainable development, Vietnam and Algeria cooperate in different fields, especially in terms of justice. Recently, in the working visit of Algerian Justice’s delegation, the cooperation is more strengthened.

Vietnam natural resources & environment events 2014
Vietnam natural resources & environment events 2014

In 2014, Vietnam natural resources and environment gained many important events, attracting attention and interest of public opinion. Ministry of Natural Resources and Environment honored 10 outstanding events of the industry.

Vietnam - US direct flights hoped to open at the end of 2015
Vietnam - US direct flights hoped to open at the end of 2015

Boeing pledged their support for Civil Aviation Authority of Vietnam (CAAV) to get category 1 approval from the US Federal Aviation Administration (FAA). This action will pave the way for setting Vietnam - US direct flights.

Vietnam Best Place To Work 2014
Vietnam Best Place To Work 2014

According to the annual survey of Anphabe in coordination with Nielsen, Microsoft Vietnam continues to be IT Company having the best environment to work in Vietnam. The survey is conducted by Anphabe and Nielsen.

Landmark 81 – the highest building in Vietnam
Landmark 81 – the highest building in Vietnam

On December 13th, an 81-storey skyscraper named The Landmark 81, which belongs to luxury urban area Vinhomes Central Park was started construction by Vingroup. It is expected that this highest building in Vietnam will be inaugurated in 2017.

Starbucks Vietnam opens three stores in Hanoi
Starbucks Vietnam opens three stores in Hanoi

Starbucks will open its three coffee shops in Hanoi in the effort to conquer the demanding palates of residents in this city. According to a representative of Starbucks Vietnam, the first three stores will be opened in prime locations of Hanoi.

Ho Chi Minh City opens 2nd McDonalds restaurant
Ho Chi Minh City opens 2nd McDonalds restaurant

After the success of the first restaurant on Dien Bien Phu Street, District 1, McDonalds Ho Chi Minh City will open the second on May 16th. The new restaurant is located near Ben Thanh Market, on Tran Hung Dao Street.

Vietnam economy forecasted to grow in 2014
Vietnam economy forecasted to grow in 2014

As global economy is having positive changes, Vietnam economy will be definitely boosted. It is expected to increase 5.6 percent in this 2014 thanks to the recovery of the United States and Eurozone in banking reforms.

Da Nang becoming the most worth-living city in Vietnam
Da Nang becoming the most worth-living city in Vietnam

39 years after the Vietnam Liberation Day, Da Nang has developed significantly in all aspects. More importantly, Da Nang City has leave impression on tourists and residents as the most worth-living city in Vietnam.

Vietnamese middle class increases most rapidly in Asia
Vietnamese middle class increases most rapidly in Asia

According to a recent survey conducted by ANZ, it is reported that Vietnamese middle class increases most rapidly in Asia, about 2 million Vietnamese joining the middle-class of Vietnamese society every year.

Asia Park Da Nang begins forthcoming operations
Asia Park Da Nang begins forthcoming operations

Sun Group Corporation recently has celebrated groundbreaking ceremony to construct Asia Park Da Nang cultural park and recreation on 2/9 street with a total investment of $ 200 million.

Thu Thiem new urban area of Ho Chi Minh City in future
Thu Thiem new urban area of Ho Chi Minh City in future

Ho Chi Minh City decided to expand center area including the whole Thu Thiem new urban area. There are accordingly some changes in Ho Chi Minh districts as well as the city urban area.

Ho Chi Minh Vincom Center will open Kids World
Ho Chi Minh Vincom Center will open Kids World

The second Kids World will be opened on Dong Khoi Street by Ho Chi Minh Vincom Center, on April 25th. With a scale of more than 5000 square meters, Kids World is expected to be the paradise for children.

Attractive activities for Children Day in Hanoi
Attractive activities for Children Day in Hanoi

June 1st has been chosen as the International Children’s Day since 1950. On this occasion annually, a large number of attractive activities for Children Day in Hanoi will be celebrated in several attractions and amusement parks across the city.