Lotte Hotel Hanoi

Lotte Hotel Hanoi is located at No. 54 Lieu Giai Street, Cong Vi Ward, Ba Dinh District in Hanoi. As being one of the latest and most luxury hotels in Hanoi, Lotte Hotel belonging to Lotte Complex Center- the second highest building in Hanoi, emerges outstandingly amid the city. Lotte Hotel Hanoi is the connection and combination of Hanoi’s long-lasting history and auspicious future. All rooms of the hotel are situated on the upper floors of the splendid and magnificent 65-storey building. Lotte Hotel Hanoi is proud of being a new star among the best international hotels in Hanoi. In the radius of 5km, guests staying at this hotel can visit International Center of Exhibition, International Convention Center, Vietnam Exhibition Fair Center, and Embassy of Australia and Embassy of Japan.

Lotte Hotel Hanoi, one of 5 star hotels in Hanoi has 318 opulent rooms, 235 standard rooms, and 83 suites. Customers will be definitely satisfied by the most modern facilities and amenities. All of these rooms and suites have alluring view of Hanoi City. In each room and suite possesses Vietnamese touch in the interiors designed by HBA and Wilson Associates. In addition, the hotel offers five-star services at its distinctive restaurants, bars, and lounges. These venues are subtle tastes for your graceful soul. You will have great time with friends, family and counter partners here. From these bars and restaurants, you will be overwhelmed by glamorous view of Hanoi. These bars and restaurants are Tim Ho Wan – first Michelin starred Dimsum house in Vietnam, Grill 63 – the restaurant is famous for contemporary cuisines, modern steak, and premium wine. Meanwhile, Pharaoh`s Bar & Upper is a trendy and sassy atmosphere of Hanoi.

Lotte Hanoi also provides various services of meeting and wedding. In this hotel, there are three various-sized banquet and an exclusive wedding center. There are three meeting rooms occupying 1200 people. Also, there is a beautiful wedding center with private bridal room. These ballrooms and banquets are well-equipped with modern facilities, state-of-art lighting, and audio-visual system. Here, meetings are held with many creative concepts and attentive services.  In terms of spa and wellness, the hotel will provide guests relaxing time to refresh and revitalize after hard working or traveling. At the Fitness Center of over 1500 square meters, guests will have a chance to relax in an outdoor swimming pool, basketball court, kids play center, and 24-hour gym service. Otherwise, guests can reenergize in Evian Spa with skillful treatment and unique facilities.

The 5 star Hanoi hotel has 318 opulent rooms, 235 standard rooms, and 83 suites. Customers will be definitely satisfied by the most modern facilities and amenities. All of these rooms and suites have alluring view of Hanoi City. In each room and suite possesses Vietnamese touch in the interiors designed by HBA and Wilson Associates. For facilitating customers in use, rooms are equipped with air conditioning, bathtub, cable TV, coffee / tea, flat screen TV, Internet access, mini bar, and tap shower... Each room in the hotel is furnished with sumptuous furniture, wooden floor combined with decorative patterns on silk curtains. Besides, bathrooms are well-appointed and harmonically arranged. Each room has a unique and sophisticated in details. Furniture is highlighted by luxurious styles and designs.

ROOM AMENITIES

DELUXE ROOM

Deluxe Room is the standard room type of Lotte Hotel Hanoi. The room has an area from 42-44 square meters with all modern facilities and amenities. These rooms are designed in two different styles. The Deluxe Rooms are outfitted with king-size bed or twin beds and Lotte he:on bedding system. From these rooms, guests can enjoy magnificent view of the city from large window. The room has an elegant and stylish design with bright tones.

CLUB DELUXE ROOM

Located on the Club Floor, Club Deluxe Room with a stylish design will bring customers the best services. The room has an area of 42-44 square meters. They are furnished with king-size bed or twin beds of Lotte he:on bedding system. For a restful sleep, you will be satisfied with various kinds of comfortable pillow. In addition, you have chance to have convenient and effective meetings at Club Lounge, an exclusive space at the hotel. Talented staffs, smart meeting rooms and work stations, and the exclusive dining service ensures your successful business.

SUITE ROOMS

Club Junior Suite Room is located from the 54th floor to 57th floor. The suite has an area of 61-64 square meters. From the suite, guests can contemplate the wonderful view of the city, especially at night. The room is equipped with modern amenities and facilities. Located from the 40th to 53rd floors, Junior Suite Room is a wonderful place for you to have best sleep and breath-taking view of the city. Each room has an area from 61-64 square meters. It is outfitted with king-size bed or twin beds, along with contemporary amenities and facilities and en-suite bathroom. Staying at these rooms, you will freely access to Club Lounge, have a good night’s sleep with Lotte Hotel He:on bedding system. In addition, you will receive free use of Fitness Club, high-speed wired or wireless Internet access.

With an area of 99 square meters, Deluxe Suite is a spacious place with opulent facilities and magnificent panoramic view of the city. This room is outfitted with a king-size bed or twin beds, and an en-suite bathroom. This room will bring all the best sense of comfort to you. The room is designed with modern and luxurious style. Premier Suite has an area of 147 square meters. It is furnished with the most sumptuous amenities and facilities The room is outfitted with a king-size bed with Lotte Hotel He:on Bedding System and custom pillows. These rooms will bring the best services to you.

Meanwhile, Presidential Suite provides a luxurious and stylish space with the size of 199 square meters. The suite provides you with the separate and spacious living room and bedroom. You will be enticed by differentiated quality in one of the best hotels in Hanoi. The last and most outstanding room in this hotel is Royal Suite. It is outfitted with a conference room, separate kitchen, living room, spacious bedroom, and top notch facilities. Royal Suite is a convenient place for international delegates, celebrities, and VIPs.

FACILITIES

Accommodating in the 5 star Hanoi hotel, guests will be entertained with outdoor swimming, fitness center, and spa. The hotel has a ballroom and two meeting rooms. The Crystal Ballroom located on the 6th floor with an area of over 800 square meters can occupy up to 1200 guests. It is the combination of opulent interior with audio-visual equipment, laser beam lighting, and computerized lighting system. The ballroom is an ideal place for extravagant weddings and international conferences. Meanwhile, the Emerald Room can accommodate from 180 to 300 guests. It is a flexible banquet and functional space for a full range of events, from formal parties to business functions. The meeting room creates a warm and cozy ambience, which would make your event prestigious and sophisticated. And, the Charlotte Room is a perfect venue for family gatherings, press conferences, corporate events, and seminars. The banquet is highly versatile on guest’s demand. The attentive caring services of Lotte Hotel’s experienced banquet staff will ensure the success of your event. Besides, the hotel is also equipped with many modern devices and machines as follows:

SPORTS AND RECREATION

As being one of the best hotels in Hanoi, Lotte Hotel possesses a modern fitness center, including spa, gym and swimming pool. At Evian Spa, you will enjoy a unique experience with a various treatment menu. In a 1,200 sq. meters, the spa includes six treatment rooms, one VIP room, a four-season swimming pool with aquatic sound system, and a salt studio exclusively for spa guests , the treatment menu presents 16 signature evian®SPA treatments, 2 authentic local treatments and experiences in opulent and VIP spa suits. In 1680-square-meter Fitness Center on the 7th floor, customers will absolutely relax with a modern gym, capacious yoga room, indoor golf driving range, and a sauna. All of the facilities are equipped with up-to-date machines to ensure your safety. In the sauna room, all your tiredness of your long day will be released. A large outdoor pool and barbeque zone will entertain family guests, and a basketball court and walking trail are great for outdoor recreation. Relish in both tranquility and vitality of Hanoi at the Fitness & Recreation Center.

BAR AND RESTAURANT

The hotel has four restaurants, one bar and one lounge. It also has a bakery. Grill 63 Restaurant with a capacity of 122 persons provides a wide range of international and Vietnamese dishes, from the finest cuts of steak to a premium wine list to the town. With modern aesthetic style, Grill 63 Restaurant is an ideal place for special occasions, or romantic dinners with the scenic Hanoi view on 63rd floor. The restaurant is open from 6:00 AM to 10:00 PM. Meanwhile, Red River Restaurant has an area of over 1000 square meters with 5 dining rooms. The restaurant can accumulate 104 guests. It offers authentic Chinese cuisine with exquisite ingredients. Guests will have a chance to enjoy the most outstanding Chinese dishes in the heart of Hanoi. In Tim Ho Wan, customers are served famous dim sum house in Hong Kong which defied all odds to gain a star in the Michelin guide, has finally arrived in Hanoi. You can pop in the 36th floor to taste famous Baked Bun with BBQ Pork or Steamed dumpling with Shrimp. The restaurant has an area of over 235 square meters with the capacity of 86 square meters. Reaching the highest floor, you will be enticed by the spectacular panoramic view of the skyline with a modern brasserie style cuisine at the rooftop of Lotte Hotel, Top of Hanoi. The restaurant can occupy 128 guests.

The Pharaoh’s Bar & Upper located on the 63rd and 64th floors with the capacity of 86 guests is the latest recreation place in this hotel. Pharaoh’s Bar & Upper appeals guests to the perfect night of Hanoi along with offering unique small bites and hand-crafted cocktails. You will have a chance to catch the glimpse of the night and enjoy the trendy atmosphere. Otherwise, guests can have great time with friends at The Lounge Sky, an intimate place with outstanding view. Along with its signature menus, The Lounge Sky provides a wide range of cocktails, making your night in Hanoi unforgettable. The lounge can occupy 73 seats. In Delica-Hans Bakery, you have chance to taste various and delightful pastries, cakes and breads.

SERVICES

The hotel has outstanding 24-hour room services.

Note: The above rates do not include tax and extra fee. The price may be changed seasonally. It will cost a little extra cost for other services as baby cot, extra beds and breakfast. You should contact the booking staff to request in advance.

CHECK-IN/CHECK-OUT

The check-in time is at 14: 00 and at 12:00 for check-out. Yet, this timetable can be changed if you request. In case, you want to check in early or check out late, you need inform the receptionist for more support, perhaps, you might be charged a bit if check out late.

CANCELLATION/PREPAYMENT

- No cancellation charge applies prior to 6PM (local time) on the day of arrival. Beyond that time, the first night will be charged. In case of no-show, full amount of whole stay will be charged

- Room rate is quoted per room per night and subject to 5% service charge then 10% VAT

- Buffet breakfast is additional at VND 537,500 per person (excluding 5% service charge and then 10% VAT)

CHILDREN AND EXTRA FEE

- Children 0-1 year(s) are not allowed to stay
- Minimum age of guests is 1 year(s)
- Extra beds are dependent on the room you choose. Please check the individual room policy for more details.

Note: The children and extra bed policies can be changed without noticed. You should contact directly the booking staff for more information.

- If you have additional personnel and additional charges VND 630,000 per night
- And beds (Extra Bed) request VND 1,260,000 per night surcharge
- 10% of all fees and taxes and service charge of 5% (total 15.5%) will be charged.

CARDS ACCEPTED

Customers provide bank details as a guarantee of the reservation except for special conditions or rates. They will use a credit card or retail cards (Visa, MasterCard, American Express, etc. according to the selected hotel). Please contact the booking staff for more detailed information.

CLUB LOUNGE GUIDE

- Breakfast buffet (06:00 to 10:00), afternoon tea (14:00 to 17:00), evening cocktails (18:30 to 20:30) Services

- Complimentary use of Club Lounge (06:00~22:00)

- Express check-in and check-out at the Club Lounge

- A lounge furbished with computer workstations for checking e-mails, newspapers, and magazines

- 10% discount at hotel restaurants & bars (excluding Tim Ho Wan Dim Sum House)

- Free use of conference room up to 1 hours, interpretation/translation service provided

ATTRACTION NEARBY

Lotte Hotel Hanoi is about about 4 km from Hoan Kiem Lake, and 40km from Noi Bai International Airport (approximately 40 minutes of driving). You can easily pop in a myriad of historical, cultural and tourist attractions in Hanoi from the hotel. The hotel is also located within the walking distance of restaurants, markets and parks as well as citadels of ancient dynasties.

Lotte Hotel Hanoi is the ideal place for you to take rest, relax, recreate and admire scenic and magnificent view of the city. Lotte Hotel Hanoi is also close to Ho Chi Minh Mausoleum, Museum of Fine Arts, Hanoi Opera House, Hoan Kiem Lake, and Hanoi Old Quarter. Also, it is about 1.8km to travel to Vietnam Museum of Ethnology, 2.2km to Ho Chi Minh Museum and One Pillar Pagoda.

LANGUAGE SPOKEN 

- Chinese (Mandarin)
- English
- French
- Japanese
- Korean
- Vietnamese