HELP CENTER

Personal medical devices must meet specific requirements and be approved by Delta Air Lines before departing. Liquid oxygen is not allowed to bring onboard.

Owing to the type of refrigerants used in these items, FAA regulations does not transport refrigerators, air-conditioners, freezers and dehumidifiers as checked or hand baggage.

Delta does not allow to transport the following equipment:

- Camping equipment have fuel or fuel residue of butane or propane.

- Self-inflating devices or equipment containing compressed gas cylinders can be carriageif cylinders are less than 50mL. A total of 04cylinders may be transported if installed inside the device or as spares. (e.g., rafts, avalanche rescue backpacks, paintball cartridges).

- You may bring compressed gas cylinders, including scuba tanks, as hand or checked baggage, provieded that the regulator valve is completely disconnected from the cylinder, and meet the standard the of TSA.

Each passenger can bring a small arms ammunition not exceeding 11 lbs. (5 kg) as checked-baggage only. The weapon must be securely protected in box and intended for that person's own use. More than one passenger may not combine quantities into one package. Yet., gunpowder (e.g., Pyrodex, black powder, mace, pepper spray and tear gas) is prohibited.

Passengers can bring wheelchairs using Lithium-ion in flights of Delta, provided that the following conditions:

- For collapsible wheelchairs, passengercan bring 02 spare batteries of less than 160 watt hours for, or 01 spare battery of less than 300 watt hours.
- There is no limitation for wheelchairs having lithium battery installed as an integral part of the device.
- The battery terminals must place separately to avoid short circuiting.
- The battery must have been tested per UN Part III, Section 38.3.

Each passenger can carry wheelchairs or mobility device with spillable and non-spillable batteries as checked baggage, with some following conditions:

- Battery must be able to be visually inspected and disconnected
- They must be protected individually to avoid short circuit
- Battery must be able to be securely attached to the wheelchair or mobility aid

Note: If the wheelchair cannot be loaded on the aircraft in an upright position, spillable (wet-cell) batteries must be removed and packaged in special packaging, provided by Delta.

Fragile items can be transported as hand baggage or checked baggage by Delta. However, passengers have to sign a Limited Liability Release Form at the airport. Passengers can buy a ticket for their fragile items to carry them as cabin-seat baggage.

Bulky items can be carried as cabin baggage. Passengers can store them in any passenger seat with a physical bulkhead or divider in front of the compartment. Bulky items must meet the following points to be carried as cabin baggage:

- Weigh less then 100 lbs (45 kgs).
- Not prevent the access to, or use of emergency or regular exits or aisle of the cabin.
- Not obscure passenger's view of the seatbelt, no smoking, or exit signs.
- Not contain dangerous goods.
- Be securable with a seatbelt to avoid damage during the flight.
- Be packaged safely to avoid potential injury to passengers.
- Be secured in the same cabin as the owner, and preferably next to the owner.

Passegers can bring camera, film, video tape, lighting and sound equipment in flights of Delta, if these devices are is tendered by representatives of network or local television broadcasting companies or commercial film-making companies, along with a valid photo ID with company insignia. They also have to obey the following fees:

In domestic flights:
- For the first two bags: free if meeting the regular baggage allowance (weigh less than 50lbs/23kg, and have the total sizes of less than 62inches/157cm); 50USD/ CAD if overweight/oversize.
- For the 3rd to 25th bags:50 USD/CAD each if no more than 100 lbs (45 kg) and 115 inches/292cm of total three dimensions.

In international flights:
- For the first two bags:free if meeting the regular baggage allowance (weigh less than 50lbs/23kg, and have the total sizes of less than 62inches/157cm); 70 USD/CAD or 60 EURif overweight/oversize.
- For the 3rd to 25th bags:checked bags 70 USD/CAD or 60 EUR each if under 100 lbs. (45 kg) and 115 total linear inches (292cm).

Christmas trees can be transported by Delta, but with a limited numberand restrictions on all flights within the United States, to/from Hawaii as follows:

- Trees need to be adequately packaged with the root ball or cut base and all branches wrapped and secured using a burlap type material.
- In flights into Hawaii and Christmas tree as a checked baggage, there must be a declaration form and the tree must pass agricultural inspection.

Delta will accept to transport fragile or perishable items if:
- They are packed in original sealed box/container.
- They must have internal protective material.
- They are easily to shipping.