HELP CENTER

At website AloTrip.com, we only accept payment with credit card (Visa Card or Master Card) through Paypal gate. After passenger searches for flight, fill all information, the total price will be shown up. Passenger clicks button “Continue to pay” and there will be 2 payment methods: Pay now and Pay later. However, passenger should pay for the ticket right after booking or the price of ticket may change.

AloTrip ticket price and reservation are only kept when passenger makes payment for your reservation. AloTrip.com does not insure that your reservation code may be canceled or the ticket price may be changed. Therefore, passenger should pay for your ticket right after booking.

After your payment for booking at AloTrip.com our system will inform your successful payment and reservation code to your email. We will issue ticket and send eticket to your email address. Passenger just prints the eticket and brings it to the airport for check-in.

After your payment for booking at AloTrip.com our system will inform your successful payment and reservation code to your email. We will issue ticket and send eticket to your email. If you do not get ticket, passenger should not worry. There may be mistake of our system or the internet connection. Passenger can contact us for more support:

• Email: [email protected]
• Hotline: 01276687977

After receiving payment for any booking, we will insure authenticity of the transaction. We will order passenger to support us as below to verify card holder and make sure that there is no steal or fraud:

1. Passport scanned copy of main page; colored and readable
2. Two (2) sides of your Credit Card by color scanned with Card holder name and Card number clearly (the first 6 digits and the last 3 digits must be un-hided).

After booking and payment at website AloTrip.com, if passenger wants to have invoice, please contact us and order. We will make invoice and send to your email.

• Email: [email protected]
• Hotline: 01276687977

We only issue ticket and send to your email after we receive your payment and verify the transaction.

Apart from total amount (in the final stage of your booking) that passenger has to pay for your ticket; we do not charge any other fees.

AloTrip.com does not accept payment with single-use credit card. We only accept payment with credit card (Visa Card or Master Card) through Paypal gate.

Card holder can pay for ticket of other people. After your payment we will order as below to verify card holder and transaction to avoid fraud or steal.

1. Passport scanned copy of main page; colored and readable
2. Two (2) sides of your Credit Card by color scanned with Card holder name and Card number clearly (the first 6 digits and the last 3 digits must be un-hided).

After verification, we will issue ticket and send ticket to your email.