trustpilot

HELP CENTER

+ What are JetstarPacific Airlines regulations on pregnant women?

Special orders

Regulations of Jetstar passengers on pregnant women:

- If passenger is under 28 weeks pregnant, Jetstar accepts to carry passenger after you signs in the norm of responsibility limitation of the airline at the airport.

- If passenger travels with more than 28 weeks of pregnancy, you must carry a certificate or letter from a registered doctor or registered midwife, dated no more than 10 days prior to travel that confirms you are able to travel by air. Passenger will have to sign in the norm of responsibility limitation.

- If passenger is more than 36 weeks pregnant, the airline will refuse to carry.
+ I want to know Jetstar regulations on infant below 2 years old.

Special orders

JetstarPacific Airlines regulates that passenger below 2 years old at flight time departure is considered infant. If passenger does not order seat for infant, the infant will not have to pay service fee in domestic flights and flights from Trans – Tasman (Australia and New Zealand). Infant service fee will be applied in other flights. Children of more than 2 years old will have to buy ticket as adult.
+ What document needed for infant in Jetstar flights?

Special orders

Infant without seat in flight has to show off birth certificate or passport (in international flight) when checking in. Without such documents, Jetstar has the right to refuse carry passenger.
+ Who does Jetstar Airline regulate to be able to travel with infant?

Special orders

In all flights of JetstarPacific, infant must be accompanied by parents or people of more than 15 years old.
+ What are regulations of Jetstar Airways for infant under 7 days old?

Special orders

Infant under 7 days old is special passenger of Jetstar Airlines. In flights of Jetstar (JQ) and Jetstar Asia (3K), a Jetstar Travel Clearance form must be completed in order for infants less than seven (7) days old to travel. Infant under 7 days old are not accepted to travel with Jetstar Pacific (BL).
+ Does Jetstar Airlines accept to carry children from 2 to 11 years old?

Special orders

Children from 2 to 11 years old are accepted to travel in flights of JetstarPacific Airlines if accompanied by adults (more than 15 years old).
+ What documents are needed to identify age of kids in Jetstar flights?

Special orders

Documents to identify age of kids in JetstarPacific Airlines flights include Passport or Birth Certificate.
+ Can children from 12 -14 years old travel alone on Jetstar Pacific (BL)?

Special orders

Children from 12 -14 years old travel alone with Jetstar Pacific (BL). Parents or legal guardian must fill in the norm of responsibility limitation for any damage, loss related to the flight.
+ Does Jetstar accept passenger traveling on stretcher?

Special orders

Jetstar has the right to refuse carrying passenger traveling on stretcher for shortage of services.
+ What are regulations of Jetstar on blind passengers?

Special orders

Blind passenger with companion: able to travel like normal passengers.

Blind passengers without companion are carried in following conditions:

- Able to go, eat, serve himself during transportation
- Must have relatives help to check in at the airport until to the plane.

CAN NOT FIND ANSWER? Ask your question today, we will reply you soonest



Download App X
Download App X